Reviews (201)
Overall rating
4.7
April 25, 2023
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward,
We tried several times to reach support, no one answers.
Disappointing customer service
Laflore Paris
United States
1 day using the app
Helium replied
April 25, 2023
So sorry to hear you've had a bit of trouble!
It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously.
We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! 😄