Reviews (304)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and extensive customization options, enhancing site navigation and aesthetics, especially for stores with diverse product ranges. The ability to include images and GIFs adds visual appeal. The customer support team is responsive and effective in issue resolution. The app performs well on both desktop and mobile, supports multi-region and multi-language functionalities, and offers good value for its features and performance.

January 30, 2025

This app makes it super easy to create a nice looking and high end menu for your users. With a bigger product line, it helps to display and organize all of your products in multi subcategories. When I had an issue with the app Brett responded to my emails right away and got my problem resolved asap.

West Durable Lighting
United States
7 months using the app
Helium replied January 31, 2025

What a great review 🤩 We LOVE hearing that our Support Team (especially the amazing Brett) was able to help you with your mega menu. Your menu is looking amazing and easy to ...

February 24, 2025

Really, really happy with this app! I did some research to figure out which was the most reliable. My concerns were imagery, design customization, easy to edit, and not ruining site load time. It took me a little bit to play with the different templates, change colors, and map out my content. But once i did it felt and looked SO good. website is Duckfeetusa.com so you can check out the nav with ...

Duckfeet USA
United States
27 days using the app
Helium replied February 25, 2025

👏🏼 This is by far the most comprehensive and glowing review we've ever recieved! A thousand "thank yous" for taking the time to write this review! You are 100% correct, your ...

January 10, 2025

I'm so grateful for this app! Branding myself as an artist, I really rely on the first impression my website makes, and I need to entice potential customers with high-impact images. This app does exactly what I was looking for. I upgraded to use Pinnacle, and I believe it's definitely worth the price. Now I have a slick, image-filled, fully customized mega menu that organizes all of my ...

Shannon Evans ART
United States
About 1 month using the app
Helium replied January 14, 2025

This is amazing 🤩 We are so honored to be a part of your Shopify adventure 🎒 It's great to see so many images being showcased in your mega menu. Great work! We genuinely ...

January 29, 2025

Great app and very customizable. I highly recommend. I was hoping they had the harmburger menu, but this will do for now.

TeciSoft
United States
24 days using the app
Helium replied January 31, 2025

Thank you for your feedback and for taking the time to leave this review 💪🏼
Your feedback on the hamburger menu has been passed on to our development team and know that we are ...

February 12, 2025

Great app! No issues at all. What an upgrade from the standard shopify menu

TheQuietRoom
Canada
About 1 month using the app
Helium replied February 13, 2025

Thank you so much for taking the time to leave this review! We LOVE what you've done with Pinnacle template 💪🏼
Those wall panels are looking amazing in your mega menu. Thank ...

October 3, 2024

The app is great. Does everything you'd need a menu replacement app to do and more. The customer service is wonderful. Have a question about how to change the look and feel of your menu? Ask and you get a solution. Simple. Five stars. Would eat here again.

Lawson Screen & Digital Products
United States
Over 2 years using the app
Helium replied October 7, 2024

"Would eat here again," has to be the funniest review we've received to date. I'm temped to put it on a t-shirt... if only we knew someone who had a screen printer 😉
Thank ...

October 22, 2024

Not impressed with this. The mobile menu gets clipped at about 400px high, no option in the app to change this or at least ensure that the menu is not clipped. Its a menu, it should be over all element not hidden behind any. If you're not based in the US expect a response the next day while all your visitors have to get a substandard mobile menu. Surely this should be something tested for across ...

Insanidy
South Africa
2 months using the app
Helium replied October 24, 2024

Hello 👋
I'm sorry to hear about the issue you were having. Our customer success team has been diligently working to resolve this sizing issue and I'm happy to report that it ...

November 12, 2024

Great app and the customer service is very responsive.

Battle Sports
United States
About 1 month using the app
Helium replied November 13, 2024

Thank you so much for this great review! We appreciate you taking the time to not only reach out to our Customer Success Team, but also to review your experience 💪🏼
We are ...

October 1, 2024

This is a great app. Surprisingly good! Easy to set up, easy to work with. We have tried several other mega menu apps, this one is the best.

Tenova Pharma
United States
About 1 month using the app
Helium replied October 2, 2024

Thank you so much for taking the time to leave this amazing review! 🤩 We obsess over the little things and it's nice to hear the hard work is making things easier for you. It ...

January 30, 2025

Tolle App. Würde ich immer wieder weiterempfehlen

AB-Moto
Austria
About 1 month using the app
Helium replied January 31, 2025

Vielen Dank! Dieses Feedback bedeutet uns sehr viel. Wir hoffen, dass Meteor Mega Menu Ihrem Geschäft weiterhin ein großartiges Einkaufserlebnis bietet. Die Reitsaison steht ...