Reviews (347)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 23, 2026

Great support! Answered all my questions in a very timely manner.

EMK Skincare
United States
1 day using the app
Helium replied July 27, 2026

Yes! That's one of our greatest goals as a company! Thank you for taking the time to give our Support Team a shout out 💪🏼 You know where to find us if you need anything further.

June 10, 2026

more mobile customization its too rigid and now nice looking for the price.

One Up Party Canada
Canada
About 1 year using the app
Helium replied June 12, 2026

We're sorry to hear that you weren't able to customize your menu to your liking.
Did you reach out to our amazing support team via the in-app widget? They know all the ins and outs of Meteor and would love to get you closer to the look you're desiring. Help is just a click away 💪🏼

June 7, 2026

As a small business I´m only able to have the free version for now and really happy with the options available.

Lysaro
Denmark
1 day using the app
April 17, 2026

Unfortunately, I am not satisfied with the technical support. I was treated like someone who was bothering them rather than a customer needing assistance. Instead of receiving real help, I was told to speak with AI regarding Meteor Mega Menu. I expected professional service, understanding of the issue, and a practical solution. It was a very disappointing experience. It is also difficult to speak of professionalism when their emails end up in the spam folder.

Beatie Lane Beauty
Nigeria
About 16 hours using the app
Helium replied April 17, 2026

Sorry to hear that your experience with our automated assistant was not ideal. Unfortunately your initial message was sent outside of our business hours (2AM PT). Our US-based support team followed up as soon as we were back in the office this morning and are awaiting your response 🫡

We understand that working across different time zones can be frustrating when you need timely support, and we’re sorry we weren’t able to assist you outside of our business hours. We appreciate you taking the time to share your experience with us.

August 21, 2026

Really handy for organising my menu.

BloomFolkLiving
Netherlands
2 months using the app
Helium replied August 21, 2026

Fantastic! It's great to hear that our app is helping you organize and sell your products. Your menu is looking great 👏🏼

August 18, 2026

Love this app, it allows for all the features I need and ore!

Lulubell Candle Co.
Australia
About 2 years using the app
Helium replied August 19, 2026

We love it! Your menu is looking fantastic 🤩 We couldn't help but to notice your wholesale section. Let us know if our new app Onboard B2B can help with your wholesale application approvals 💪🏼

August 15, 2026

aweesomee

Tunex Audio
New Zealand
About 1 year using the app
Helium replied August 17, 2026

Legends. Thanks for pumping up the volume on our humble app 🔊

August 7, 2026

Excellent app

City Balloons
United States
7 days using the app
July 28, 2026

DE LAS MEJORES APPS

Barrio Warrior
Mexico
Over 1 year using the app
Helium replied July 30, 2026

¡Muchas gracias por esta reseña! Valoramos mucho saber que hemos creado una de las mejores aplicaciones para ti. Muchisimas gracias.

July 20, 2026

Excellent app

FestiUSA
United States
3 days using the app
Helium replied July 27, 2026

Wonderful! Thank you for leaving us this review 😊 We genuinely appreciate it.