Reviews (303)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and extensive customization options, enhancing site navigation and aesthetics, especially for stores with diverse product ranges. The ability to include images and GIFs adds visual appeal. The customer support team is responsive and effective in issue resolution. The app performs well on both desktop and mobile, supports multi-region and multi-language functionalities, and offers good value for its features and performance.

January 30, 2025

This app makes it super easy to create a nice looking and high end menu for your users. With a bigger product line, it helps to display and organize all of your products in multi subcategories. When I had an issue with the app Brett responded to my emails right away and got my problem resolved asap.

West Durable Lighting
United States
7 months using the app
Helium replied January 31, 2025

What a great review 🤩 We LOVE hearing that our Support Team (especially the amazing Brett) was able to help you with your mega menu. Your menu is looking amazing and easy to navigate. We hope you have a bright day!💡

January 10, 2025

I'm so grateful for this app! Branding myself as an artist, I really rely on the first impression my website makes, and I need to entice potential customers with high-impact images. This app does exactly what I was looking for. I upgraded to use Pinnacle, and I believe it's definitely worth the price. Now I have a slick, image-filled, fully customized mega menu that organizes all of my collections and categories into a streamlined package. I have two tiers nested in most of the main menu. I can't image how my navigation would exist without this awesome menu system. It was really easy to create and manage as well. Pinnacle is just want I needed. Thanks, Meteor Mega Menu folks! Highly recommended!

Shannon Evans ART
United States
About 1 month using the app
Helium replied January 14, 2025

This is amazing 🤩 We are so honored to be a part of your Shopify adventure 🎒 It's great to see so many images being showcased in your mega menu. Great work! We genuinely appreciate you taking the time to leave this review and we are here if you need any help in the future. Happy creating 🎨

January 29, 2025

Great app and very customizable. I highly recommend. I was hoping they had the harmburger menu, but this will do for now.

TeciSoft
United States
24 days using the app
Helium replied January 31, 2025

Thank you for your feedback and for taking the time to leave this review 💪🏼
Your feedback on the hamburger menu has been passed on to our development team and know that we are constantly improving our apps, so this feedback is invaluable. Thank you for trusting us on your Shopify journey 🎒

October 3, 2024

The app is great. Does everything you'd need a menu replacement app to do and more. The customer service is wonderful. Have a question about how to change the look and feel of your menu? Ask and you get a solution. Simple. Five stars. Would eat here again.

Lawson Screen & Digital Products
United States
Over 2 years using the app
Helium replied October 7, 2024

"Would eat here again," has to be the funniest review we've received to date. I'm temped to put it on a t-shirt... if only we knew someone who had a screen printer 😉
Thank you for taking the time to give our app a try, reach out to support AND leave this review. We appreciate it.

February 12, 2025

Great app! No issues at all. What an upgrade from the standard shopify menu

TheQuietRoom
Canada
About 1 month using the app
Helium replied February 13, 2025

Thank you so much for taking the time to leave this review! We LOVE what you've done with Pinnacle template 💪🏼
Those wall panels are looking amazing in your mega menu. Thank you again for this review.

October 22, 2024

Not impressed with this. The mobile menu gets clipped at about 400px high, no option in the app to change this or at least ensure that the menu is not clipped. Its a menu, it should be over all element not hidden behind any. If you're not based in the US expect a response the next day while all your visitors have to get a substandard mobile menu. Surely this should be something tested for across a range of browsers and breakpoints before charging us to use your app.

Insanidy
South Africa
2 months using the app
Helium replied October 24, 2024

Hello 👋
I'm sorry to hear about the issue you were having. Our customer success team has been diligently working to resolve this sizing issue and I'm happy to report that it looks like we were able to find a solution 💪🏼

If you notice any further issues, don't hesitate to reach out to us and we'll be happy to help 😊 Again, thank you for reaching out our support team and we genuinely hope that this fix serves you and your store.

We apologize for any inconvenience this may have caused.

Thank you for your patience and understanding.

October 1, 2024

This is a great app. Surprisingly good! Easy to set up, easy to work with. We have tried several other mega menu apps, this one is the best.

Tenova Pharma
United States
About 1 month using the app
Helium replied October 2, 2024

Thank you so much for taking the time to leave this amazing review! 🤩 We obsess over the little things and it's nice to hear the hard work is making things easier for you. It's nice to hear that Meteor Mega Menu is the Rx you needed 😉

November 12, 2024

Great app and the customer service is very responsive.

Battle Sports
United States
About 1 month using the app
Helium replied November 13, 2024

Thank you so much for this great review! We appreciate you taking the time to not only reach out to our Customer Success Team, but also to review your experience 💪🏼
We are constantly striving to build (and support) the best apps on Shopify 🛍️

October 12, 2024

The application is easy to setup, looks good and feels good. But only problem is that it does not work well with Translate & adapt application. It doesn't allow fully translate the main-menu to different languages.

Mans Proteīns
Latvia
About 15 hours using the app
Helium replied October 15, 2024

Thank you so much for taking the time to leave this review, and for reaching out to support for help.

We're excited about working on a fix for your issue and will follow up if we are able to find a solution.

Again, thank you for bringing this to our attention and for trusting us with your mega menu. Don't hesitate to reach out if you have any other questions or concerns.

October 3, 2024

super nice app and get fast responds from the support

SORABI
Belgium
26 days using the app
Helium replied October 7, 2024

💪🏼 amazing review! Thank you for trusting us with your mega menu need and thank you for taking the time to leave this review. We genuinely appreciate it 😊 You know where to find us if you need any further assistance.