Reviews (308)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable mega menus that enhance site aesthetics and navigation, particularly for extensive product lines. It offers a variety of templates and design options, including dynamic previews. The installation and management are straightforward, and the support team is praised for its responsiveness and effectiveness in resolving issues and assisting with Shopify theme integration. This tool is noted for improving user experience and site functionality.

February 24, 2025

Really, really happy with this app! I did some research to figure out which was the most reliable. My concerns were imagery, design customization, easy to edit, and not ruining site load time. It took me a little bit to play with the different templates, change colors, and map out my content. But once i did it felt and looked SO good. website is Duckfeetusa.com so you can check out the nav with ...

Duckfeet USA
United States
27 days using the app
Helium replied February 25, 2025

👏🏼 This is by far the most comprehensive and glowing review we've ever recieved! A thousand "thank yous" for taking the time to write this review! You are 100% correct, your ...

January 30, 2025

This app makes it super easy to create a nice looking and high end menu for your users. With a bigger product line, it helps to display and organize all of your products in multi subcategories. When I had an issue with the app Brett responded to my emails right away and got my problem resolved asap.

West Durable Lighting
United States
7 months using the app
Helium replied January 31, 2025

What a great review 🤩 We LOVE hearing that our Support Team (especially the amazing Brett) was able to help you with your mega menu. Your menu is looking amazing and easy to ...

March 8, 2025

It appears to create a separate menu that redirects from your Shopify menu to the mega menu, meaning you can see the menu jump around before it loads. It first loads the shopify menu and then the mega menu. It's unsightly and looks unprofessional, and it also generates error pages.

A&O
United Kingdom
About 1 month using the app
Helium replied March 10, 2025

Thank you for taking the time to share your feedback. We're sorry you had some problems with the loading time of your mega menu. Our team is reaching out to assist you with ...

January 10, 2025

I'm so grateful for this app! Branding myself as an artist, I really rely on the first impression my website makes, and I need to entice potential customers with high-impact images. This app does exactly what I was looking for. I upgraded to use Pinnacle, and I believe it's definitely worth the price. Now I have a slick, image-filled, fully customized mega menu that organizes all of my ...

Shannon Evans ART
United States
About 1 month using the app
Helium replied January 14, 2025

This is amazing 🤩 We are so honored to be a part of your Shopify adventure 🎒 It's great to see so many images being showcased in your mega menu. Great work! We genuinely ...

March 11, 2025

Just started using this app to create a Mega Menu and it has been awesome. So easy to navigate, and use. Highly recommend.

Curious Kids Toy Lab
Australia
13 days using the app
Helium replied March 13, 2025

Cheers! Thank you so much for taking the time to leave this review! Your menu looks great. You've really packed some serious toys, games, and science experiments in your mega ...

March 28, 2025

Amazing customer service! Helped me implement code to make the mega menu of our dreams!

The Honeybea Shop
Canada
About 1 month using the app
Helium replied April 1, 2025

Fantastic! It's great to hear that we were able to help you get your amazing-looking menu up and running 🤩 We hope you are getting some lovely spring weather up there in ...

January 29, 2025

Great app and very customizable. I highly recommend. I was hoping they had the harmburger menu, but this will do for now.

TeciSoft
United States
24 days using the app
Helium replied January 31, 2025

Thank you for your feedback and for taking the time to leave this review 💪🏼
Your feedback on the hamburger menu has been passed on to our development team and know that we are ...

February 12, 2025

Great app! No issues at all. What an upgrade from the standard shopify menu

TheQuietRoom
Canada
About 1 month using the app
Helium replied February 13, 2025

Thank you so much for taking the time to leave this review! We LOVE what you've done with Pinnacle template 💪🏼
Those wall panels are looking amazing in your mega menu. Thank ...

August 12, 2024

Thought I had an issue, they were quick to try to help. turns out I was just incorrect at my approach. We’ve had the app installed now for a few months and it really does a great job. I would highly recommend this app for those who want to expand on their navigation, allowing potential customers to see imagery instead of just links to click

Twisted Swag, Inc.
United States
About 1 month using the app
Helium replied August 14, 2024

"Allowing potential customers to see imagery instead of just links to click." 👆🏼 This! You are so right, having images in your menu is so important for quickly conveying ...

October 22, 2024

Not impressed with this. The mobile menu gets clipped at about 400px high, no option in the app to change this or at least ensure that the menu is not clipped. Its a menu, it should be over all element not hidden behind any. If you're not based in the US expect a response the next day while all your visitors have to get a substandard mobile menu. Surely this should be something tested for across ...

Insanidy
South Africa
7 days using the app
Helium replied October 24, 2024

Hello 👋
I'm sorry to hear about the issue you were having. Our customer success team has been diligently working to resolve this sizing issue and I'm happy to report that it ...