Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

October 3, 2024

The app is great. Does everything you'd need a menu replacement app to do and more. The customer service is wonderful. Have a question about how to change the look and feel of your menu? Ask and you get a solution. Simple. Five stars. Would eat here again.

Lawson Screen & Digital Products
United States
Over 2 years using the app
Helium replied October 7, 2024

"Would eat here again," has to be the funniest review we've received to date. I'm temped to put it on a t-shirt... if only we knew someone who had a screen printer 😉
Thank you for taking the time to give our app a try, reach out to support AND leave this review. We appreciate it.

October 1, 2024

This is a great app. Surprisingly good! Easy to set up, easy to work with. We have tried several other mega menu apps, this one is the best.

Tenova Pharma
United States
About 1 month using the app
Helium replied October 2, 2024

Thank you so much for taking the time to leave this amazing review! 🤩 We obsess over the little things and it's nice to hear the hard work is making things easier for you. It's nice to hear that Meteor Mega Menu is the Rx you needed 😉

October 22, 2024

Not impressed with this. The mobile menu gets clipped at about 400px high, no option in the app to change this or at least ensure that the menu is not clipped. Its a menu, it should be over all element not hidden behind any. If you're not based in the US expect a response the next day while all your visitors have to get a substandard mobile menu. Surely this should be something tested for across a range of browsers and breakpoints before charging us to use your app.

Insanidy
South Africa
7 days using the app
Helium replied October 24, 2024

Hello 👋
I'm sorry to hear about the issue you were having. Our customer success team has been diligently working to resolve this sizing issue and I'm happy to report that it looks like we were able to find a solution 💪🏼

If you notice any further issues, don't hesitate to reach out to us and we'll be happy to help 😊 Again, thank you for reaching out our support team and we genuinely hope that this fix serves you and your store.

We apologize for any inconvenience this may have caused.

Thank you for your patience and understanding.

August 12, 2024

Thought I had an issue, they were quick to try to help. turns out I was just incorrect at my approach. We’ve had the app installed now for a few months and it really does a great job. I would highly recommend this app for those who want to expand on their navigation, allowing potential customers to see imagery instead of just links to click

Twisted Swag, Inc.
United States
About 1 month using the app
Helium replied August 14, 2024

"Allowing potential customers to see imagery instead of just links to click." 👆🏼 This! You are so right, having images in your menu is so important for quickly conveying information and your menu is living proof of that. It looks great 🤩 Thank you so much for taking the time to leave this review. We're always here to help if you need any further assistance.

October 3, 2024

super nice app and get fast responds from the support

SORABI
Belgium
26 days using the app
Helium replied October 7, 2024

💪🏼 amazing review! Thank you for trusting us with your mega menu need and thank you for taking the time to leave this review. We genuinely appreciate it 😊 You know where to find us if you need any further assistance.

November 12, 2024

Great app and the customer service is very responsive.

Battle Sports
United States
About 1 month using the app
Helium replied November 13, 2024

Thank you so much for this great review! We appreciate you taking the time to not only reach out to our Customer Success Team, but also to review your experience 💪🏼
We are constantly striving to build (and support) the best apps on Shopify 🛍️

October 12, 2024

The application is easy to setup, looks good and feels good. But only problem is that it does not work well with Translate & adapt application. It doesn't allow fully translate the main-menu to different languages.

Mans Proteīns
Latvia
About 15 hours using the app
Helium replied October 15, 2024

Thank you so much for taking the time to leave this review, and for reaching out to support for help.

We're excited about working on a fix for your issue and will follow up if we are able to find a solution.

Again, thank you for bringing this to our attention and for trusting us with your mega menu. Don't hesitate to reach out if you have any other questions or concerns.

September 19, 2024

It's a great application, easy to use, not complicated, and perfectly suits my website.

Lamptitude
Thailand
7 days using the app
Helium replied September 23, 2024

Thank you for this kind review! Your mega menu looks great and we're happy that Meteor Mega Menu was such a great fit for your needs. Again, we appreciate you taking the time to leave this review and we are excited to be a part of your store's Shopify journey 🎒

ขอขอบคุณสำหรับรีวิวดีๆ นี้! เมนูขนาดใหญ่ของคุณดูดีมาก และเราดีใจที่ Meteor Mega Menu ตอบโจทย์ความต้องการของคุณได้เป็นอย่างดี เราขอขอบคุณอีกครั้งที่คุณสละเวลาเขียนรีวิวนี้ และเรายินดีที่ได้เป็นส่วนหนึ่งของการเดินทางสู่ Shopify ของร้านค้าของคุณ

October 14, 2024

Great menus and great customer service!

Pawtraits
United Kingdom
2 months using the app
Helium replied October 16, 2024

Just came from your site, and those images in your menu are PAW-fect 🐶
Thank you for taking the time to leave this review and for letting us be a part of your Shopify journey. Those menus are truly off-the-leash 😉

August 27, 2024

Great app and a lot easier to set up and understand than some of it's competitors. The support is also very quick to respond and are super helpful. Brett helped me get set up quickly. Highly recommended!

Heracles Wellness
United Kingdom
About 22 hours using the app
Helium replied August 28, 2024

Being helpful and making easy-to-understand apps are two of our favorite things in the whole world 🌎 Thank you so much for taking the time to leave this review. If you ever need us (and the incomparable Brett 😉) you know where to find us 😊