Reviews (292)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and extensive customization options, including the ability to add images and GIFs to menus. It enhances website navigation and aesthetics, especially for stores with large inventories. Customer support, with shoutouts to Brett and Josiah, is responsive and effective. The app is reliable, handles complex navigation well, and is considered good value for money, even on the free plan. It positively impacts businesses by improving user experience and potentially boosting customer engagement and sales.

May 28, 2024

Great for adding images into your menu, so far this app is doing exactly what I want it to, with no issues.

eze™ Mattress
United Kingdom
3 months using the app
Helium replied May 29, 2024

That's what we like to hear 😎 Thank you so much for trusting us with your mega menu. Your menu looks great and so do those mattresses 🤩 Let us know if there's anything else you need from us, or if you have any comments on how we can continue to improve Meteor Mega Menu.

May 7, 2024

When we first installed Meteor Mega Menu we were thrilled as a new Shopify store with the ease of use to create a much more user friendly interface. To top it off, Meteor Mega Menu offers a selection of options so you can nitpick it until it suits your needs.

To top that off, we've had nothing but perfect Customer Service. Quick replies. Accommodating. They always seem to be available to assist from the smallest user error questions to function changes to improve our website even further.

Obsidian Games
Canada
2 months using the app
Helium replied May 9, 2024

Wow, what an amazingly thorough and wonderful review! We genuinely appreciate you taking the time to leave it 😊
It's great to hear that our dedication and obsession with supporting and improving our apps has made a huge difference for you.
Don't hesitate to reach out whenever you have any idea for improvements, questions or concerns. We're here for you 💪🏼

May 15, 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
United States
2 days using the app
Helium replied May 17, 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

April 3, 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italy
23 days using the app
Helium replied April 5, 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

May 7, 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
United States
About 1 month using the app
Helium replied May 8, 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

June 3, 2024

Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.

Abso kauppa
Finland
16 minutes using the app
Helium replied June 5, 2024

Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!

November 3, 2023

Here at Pets Paradise, we believe that the journey is just as important as the destination. This philosophy became a reality on our Shopify store thanks to Meteor Mega Menu & Navigation. Their beautifully designed dropdown menus have not only enhanced the aesthetic of our mobile and desktop sites but have also revolutionized the way our shoppers explore and discover products they adore.

The elegance of Meteor's menu templates provided us with a professional edge right from the start. The app's seamless integration with Shopify's navigation settings made the setup lightning-fast and as simple as a gentle breeze. Its customization options were a dream, giving us the freedom to tailor the design to match our brand's vibe perfectly.

One of the features that set Meteor apart is the ability to preview our menus before going live. This ensured that we could fine-tune every aspect to our satisfaction, guaranteeing a flawless user experience. The addition of product images in our menus transformed our homepage into a dynamic showcase, enticing shoppers to explore and engage without overwhelming them.

Moreover, the multi-region support for menu items and currencies has been invaluable as Pets Paradise reaches a global audience. The ability to link directly to any Shopify resource has streamlined our site's navigation, making every click a step towards finding the perfect product for our beloved customers and their pets.

Pets Paradise
United States
9 months using the app
Helium replied November 6, 2023

Wow! Thank you for this amazingly comprehensive review! We are so excited to hear how beneficial menu previews was for you, it's something we're very proud of!
Hoping our menus continue helping pet-owners and pets alike in the future 🐱🐶🐭🐍

April 21, 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
United Kingdom
About 1 month using the app
Helium replied May 6, 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

January 11, 2024

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
United Kingdom
7 months using the app
Helium replied January 12, 2024

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).

May 4, 2024

It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.

Littlecutiepaws
France
30 minutes using the app
Helium replied May 6, 2024

Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.