Reviews (175)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website menus, noting its extensive customization options, including multi-level subcategories and image integration. It's praised for its mobile-friendly design and variety of templates that ease menu creation without slowing down website performance. Customer support is also commended for its responsiveness and effectiveness in resolving issues, making it a favored choice for sites with large product lines.

October 3, 2024

The app is great. Does everything you'd need a menu replacement app to do and more. The customer service is wonderful. Have a question about how to change the look and feel of your menu? Ask and you get a solution. Simple. Five stars. Would eat here again.

Lawson Screen & Digital Products
United States
Over 2 years using the app
Helium replied October 7, 2024

"Would eat here again," has to be the funniest review we've received to date. I'm temped to put it on a t-shirt... if only we knew someone who had a screen printer 😉
Thank you for taking the time to give our app a try, reach out to support AND leave this review. We appreciate it.

October 22, 2024

Not impressed with this. The mobile menu gets clipped at about 400px high, no option in the app to change this or at least ensure that the menu is not clipped. Its a menu, it should be over all element not hidden behind any. If you're not based in the US expect a response the next day while all your visitors have to get a substandard mobile menu. Surely this should be something tested for across a range of browsers and breakpoints before charging us to use your app.

Insanidy
South Africa
7 days using the app
Helium replied October 24, 2024

Hello 👋
I'm sorry to hear about the issue you were having. Our customer success team has been diligently working to resolve this sizing issue and I'm happy to report that it looks like we were able to find a solution 💪🏼

If you notice any further issues, don't hesitate to reach out to us and we'll be happy to help 😊 Again, thank you for reaching out our support team and we genuinely hope that this fix serves you and your store.

We apologize for any inconvenience this may have caused.

Thank you for your patience and understanding.

February 12, 2025

Great app! No issues at all. What an upgrade from the standard shopify menu

TheQuietRoom
Canada
About 1 month using the app
Helium replied February 13, 2025

Thank you so much for taking the time to leave this review! We LOVE what you've done with Pinnacle template 💪🏼
Those wall panels are looking amazing in your mega menu. Thank you again for this review.

October 12, 2024

The application is easy to setup, looks good and feels good. But only problem is that it does not work well with Translate & adapt application. It doesn't allow fully translate the main-menu to different languages.

Mans Proteīns
Latvia
About 3 hours using the app
Helium replied October 15, 2024

Thank you so much for taking the time to leave this review, and for reaching out to support for help.

We're excited about working on a fix for your issue and will follow up if we are able to find a solution.

Again, thank you for bringing this to our attention and for trusting us with your mega menu. Don't hesitate to reach out if you have any other questions or concerns.

October 1, 2024

This is a great app. Surprisingly good! Easy to set up, easy to work with. We have tried several other mega menu apps, this one is the best.

Tenova Pharma
United States
About 1 month using the app
Helium replied October 2, 2024

Thank you so much for taking the time to leave this amazing review! 🤩 We obsess over the little things and it's nice to hear the hard work is making things easier for you. It's nice to hear that Meteor Mega Menu is the Rx you needed 😉

Edited August 22, 2024

Love the app is a bit overpriced at moment ,would be so worth the price, if it did menus 2 more levels

Role-Players
United States
About 1 month using the app
Helium replied July 22, 2024

Hello 👋
Thank you so much for taking the time to leave this review. Also, thank you for telling us that you'd like an additional 2 tiers to the already 3 tiered menu options we provide. Genuinely, we take every bit of feedback seriously and we hope that the support and updates to Meteor continue to make it an indispensable part of your Shopify store 😊

August 27, 2024

Great app and a lot easier to set up and understand than some of it's competitors. The support is also very quick to respond and are super helpful. Brett helped me get set up quickly. Highly recommended!

Heracles Wellness
United Kingdom
About 22 hours using the app
Helium replied August 28, 2024

Being helpful and making easy-to-understand apps are two of our favorite things in the whole world 🌎 Thank you so much for taking the time to leave this review. If you ever need us (and the incomparable Brett 😉) you know where to find us 😊

June 11, 2025

La version gratuite offre peut d'options, elle m'encourage pas à aller plus loin, dommage !

Glow.oi
France
7 days using the app
Helium replied June 13, 2025

Bonjour et merci d'avoir pris le temps de laisser cet avis.
Nous sommes désolés d'apprendre que la version gratuite ne proposait pas les personnalisations dont vous aviez besoin 😔
Nous comprenons parfaitement votre ressenti. La version gratuite est conçue pour offrir aux commerçants un méga menu fiable et simple, sans leur coûter un centime. Notre objectif est de vous donner un aperçu du potentiel de Meteor sans coût supplémentaire.
Encore une fois, merci pour votre avis sincère et n'hésitez pas à nous contacter si vous souhaitez améliorer une fonctionnalité ou un aspect particulier de votre méga menu. Nous ADORONS aider nos commerçants 😊

July 11, 2024

Excellent app, if you want a menu that makes your site look professional and ascetticly pleasing this is the one

Nuvoux
United Kingdom
About 1 month using the app
Helium replied July 15, 2024

Thank you so much for taking the time to leave this review 😊 We're constantly working behind the scenes to make Meteor a seamless and powerful addition to your store 💪🏼 Again, thank you for this review and please don't hesitate to reach out to us if you have any comments, questions or suggestions.

January 30, 2025

Tolle App. Würde ich immer wieder weiterempfehlen

AB-Moto
Austria
About 1 month using the app
Helium replied January 31, 2025

Vielen Dank! Dieses Feedback bedeutet uns sehr viel. Wir hoffen, dass Meteor Mega Menu Ihrem Geschäft weiterhin ein großartiges Einkaufserlebnis bietet. Die Reitsaison steht vor der Tür! 🏍️