Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

May 12, 2016

AMAZING APP and some of THE best customer service I have ever experienced when I needed help. A definite must!!!

Wicks Wires Vape Shoppe
Canada
Almost 8 years using the app
November 21, 2015

Great addition to our website especially when you are using a free Shopify Theme. Fast support and easy to use for someone with limited web coding and design knowledge. Thanks Bacon Mega Menu & Josiah! :)

Quick Print Tees
New Zealand
Over 7 years using the app
September 19, 2018

The Custoemr Services team have helped my upgrade from the Mega Menu app. The service has been 100% and I am really pleased with the menus. The team had a small snag with one of the menus and it was not woking as a draft, but they soon fixed it ans withing 24 hours were were running. I am really chuffed.

Boditronics
United Kingdom
Over 7 years using the app
September 25, 2017

Having a lot of products in my store it was important to have a greater menu option. This 'Mega Menu' is perfect for what I wanted. I did need help setting it up and once I realised they were based in Canada and allowed for the time difference I received excellent customer service. All my problems were resolved quickly by Chelsea and I have no doubt that if something else arises in the future I would still receive great service.
Great App and I wouldn't be without it!

Material Art
United Kingdom
Over 6 years using the app
February 27, 2018

Terrific App. Takes a bit of work to understand how it works but it's worth it. AND the best part is support. I wanted to tweak the layout and Chelsea from Helium took care of the code, uploaded it to my store and it works perfectly. Support is such an important element of buying an APP and Helium have got it!!!

Perfectlinens
United States
Over 6 years using the app
September 19, 2018

Great customer support, helped us port over to the new menu platform. Very responsive, nice to know they support their product well.

TEC Accessories
United States
Over 6 years using the app
July 24, 2018

Love this App and their support!!! We were able to do some really awesome things with their integration. Really easy to install and it was easy to personalize via CSS/HTML.

Ninelineapparel
United States
About 6 years using the app
Edited April 28, 2021

Fantastic small app with huge impact on conversion rates. Great customer service with short reaction times. Supports in all technical matters. Highly recommended.

Crumpler EU
Germany
Almost 6 years using the app
Helium replied April 27, 2021

Your site's navigation is looking fresh! We're glad Meteor is driving conversions for your brand 📈👏

March 7, 2019

The support team is great! When we needed to update the menu on our store, they quickly supported us. Thanks!

SURFSCAPE
Japan
Almost 6 years using the app
Edited February 20, 2019

I can't say enough about how happy I am with the app itself as well as the support! The whole team has provided the best support out of all the apps I have purchased. They reply promptly and are so welcoming when help is needed on an ongoing basis. I am now able to provide better navigation for my customers and find the app very easy to use. The look is clean and customizable. I am extremely satisfied with meteor mega menus and impressed with the support!

12 Baskets Nutritioin Health Co
Canada
Over 5 years using the app