Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the aesthetics of both mobile and desktop sites, thus improving the shopping experience. It offers a variety of customizable menu templates, supports multi-region items and currencies, and allows direct linking to any Shopify resource. Many appreciate its ease of use, professional look, and dynamic collection previews. The app's responsive customer service and problem-solving abilities are also frequently praised.

September 25, 2017

Having a lot of products in my store it was important to have a greater menu option. This 'Mega Menu' is perfect for what I wanted. I did need help setting it up and once I realised they were based in Canada and allowed for the time difference I received excellent customer service. All my problems were resolved quickly by Chelsea and I have no doubt that if something else arises in the future I would still receive great service.
Great App and I wouldn't be without it!

Material Art
United Kingdom
Over 6 years using the app
September 19, 2018

Great customer support, helped us port over to the new menu platform. Very responsive, nice to know they support their product well.

TEC Accessories
United States
Over 6 years using the app
March 7, 2019

The support team is great! When we needed to update the menu on our store, they quickly supported us. Thanks!

SURFSCAPE
Japan
Almost 6 years using the app
Edited February 20, 2019

I can't say enough about how happy I am with the app itself as well as the support! The whole team has provided the best support out of all the apps I have purchased. They reply promptly and are so welcoming when help is needed on an ongoing basis. I am now able to provide better navigation for my customers and find the app very easy to use. The look is clean and customizable. I am extremely satisfied with meteor mega menus and impressed with the support!

12 Baskets Nutritioin Health Co
Canada
Over 5 years using the app
April 4, 2018

Great service and support. I had the older version of bacon mega menu and was really never impressed by its usage. But I have to say the recent update and technical support has been amazing, now you have multiple options for your drop down on your website and you can even control some features of your mobile apps menu system too, which was a really nice touch. Its very responsive and looks much cleaner than the previous version, they even went in and re-set up my menu scheme for me so i did not have to redo everything, I highly recommend this app and this company!

Spycentre Security
United States
Over 5 years using the app
September 13, 2018

The original app was called Bacon Mega Menus. They just made the switch to Meteor Menus recently. This switch made me nervous because I do not know much about design and was worried about importing our menu. I emailed the team and they completely redesigned and imported my menu for me. It was incredible!! Talk about customer service!!

GizmoStock
United States
About 5 years using the app
November 6, 2018

I really like the updated app. We used the previous version and this one is great too. Customer support is amazing. Any questions and the answer right away.

Sue
Jacqui's Preemie Pride

Jacqui's Preemie Pride, Inc
United States
Almost 5 years using the app
November 21, 2019

This menu looks great and works well for our large range of stock. The team are really helpful and get back to me straight away.

Jerseys Megastore
Australia
Over 4 years using the app
Helium replied November 21, 2019

Thanks so much for the review! It's wonderful to know that you've enjoyed our app's menus and support over the years :)

February 2, 2018

Great App. Lots of options to customize menus layouts. Excellent Support.

Forbidden Hill
Singapore
Over 4 years using the app
December 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

CableHUB
Australia
Over 4 years using the app
Helium replied December 22, 2022

Thanks so much for taking the time to share your experience! 😊