Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

July 18, 2023

The menu works great, had an issue when we tried to upgrade to a shopify 2.0 theme and the customer service was excellent, they addressed it right away and our menu was up and running the same day.

BIOS APOTHECARY
United States
Almost 4 years using the app
Helium replied July 20, 2023

Thank you for your review! We're happy that we could help you get things up and running. We take customer support seriously and we're happy it made a difference for you 😎

September 9, 2020

The best support ever! Thank you so much for your help, this app is really the best option you can find out there. We installed and removed 4 different apps (cheaper ones) but none of them worked as they should. You get what you pay for! ... Don´t look any more. Best menu app, best support team!!!

Hobbees
Mexico
Almost 4 years using the app
Helium replied September 9, 2020

Glad you're getting good value out of the app! We love hearing that the care we put into our apps is being appreciated. 😊

October 17, 2019

love this app - gives the kind of appearance and functionality we need and the support is second to none

Borhn.com
United States
Over 3 years using the app
Helium replied October 17, 2019

Thank you for your review! We appreciate your business :)

October 10, 2019

Kyle and Michael are rockstars! Needed help getting things right with the menus and they went all in and got it fixed up nicely! This is an amazing menu, we show images with ours, great value for the $$. Highly recommend!

iOgrapher
United States
Over 3 years using the app
Helium replied October 11, 2019

Thanks, iOgrapher! It was a pleasure to help you. :)
Happy to hear you're getting great value from the app!

January 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Zero Bike Store
Mexico
Over 3 years using the app
June 28, 2023

Possibly the best app and best support, i had a issue with the app installation and support team worked round the clock to fix the issue, i recommend this app for anyone who need a combination mega menu and great support

Total Ink Solutions
United States
Over 3 years using the app
Helium replied June 29, 2023

Wow, thank you for the kind words! I'm glad our team could help. Thanks for trusting Meteor for 3+ years 😄

July 4, 2019

Excellent support love the app many thanks. Very quick response. Helps make things look professional

Louise's Party Deals
United Kingdom
Over 3 years using the app
Helium replied July 8, 2019

Thanks so much for the kind words!

July 26, 2019

This is the only mega menu app on Shopify that could do what we needed it to do. I had tested the other mega-menu apps, and they're customer support doesn't compare to Meteor, and I'm having much better luck with this app than the other ones. If I'm confused about how something works, or if I need a special customization, their support team is quick to help.

iFoodEquipment.ca
Canada
Over 3 years using the app
Helium replied July 26, 2019

Thanks for the glowing review! We're so happy to have you on board :)

March 20, 2020

Great app! I highly recommend it if you want a clean, nice looking menus for your website. A lot of different options you can use and customer service helped me a ton! THANKS!

Colomont
United States
Over 3 years using the app
Helium replied April 7, 2020

Thank you so much!

September 19, 2023

It's good and didn't find any issue yet.

Al Hamd Tech
Pakistan
About 3 years using the app
Helium replied September 20, 2023

That's what we work the long hours for! Thank you for leaving this review 😊