All reviews
Rigging Shoppe
We have a huge number of categories in our menu. This app handles them wonderfully and the staff are super helpful!
KINShome
This app has a really clean design, and is very functional. While the service of the team is second to none, always readily available, and willing to provide customisations to fit the exact look and feel of your site. A pleasure to work with.
Brooklyn Bicycle Co.
A tremendous product from a company that offers unparalleled support. We've seen increased conversions due to the improvement in navigation. Helium is doing it right!
RestaurantStock.com
The support team is amazing. Its like having a personal developer for your menu! :) the menu looks great as well! exactly what we needed. thanks
teomichael.com
Problematical. Didnt show clean. Support was there but insufficient, they showed me how to change font sizes in code but, nothing changed. Other problems also. Not recommended. Sorry guys.
Developer reply
Thanks for the feedback! Now that we’re able to respond to app reviews we wanted to take this opportunity to follow up :)
We've made significant improvements to our app over the past couple of months, including some new settings for font sizes (no code needed!). You can also preview your mega menu changes before publishing them to the live theme. We hope to see you back again soon!
Zero Bike Store
This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.
IN2VAPES
The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme.
Thanks Chelsea!
Hello Merch
This app is beautiful! I needed one little change to make it absolutely perfect and a member of their team had it done for me in a matter of hours. Thanks so much!
Hair Crown Beauty Supply
Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer
Developer reply
We've made many improvements since 2018.
There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants.
Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)
Posted Protein
We just switched away from Buddha Mega Menu as the load time was killing our site speed. However, finding Meteor was a lifeline!
Our site speed has literally gone from 13 seconds to 2 simply by making no other changes than switching to Meteor.
Special mention for Chelsea who could not have been more helpful when we ran into a couple of issues getting the menu to work with certain elements of our theme. Thank you, guys!