Reviews (292)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and extensive customization options, including the ability to add images and GIFs to menus. It enhances website navigation and aesthetics, especially for stores with large inventories. Customer support, with shoutouts to Brett and Josiah, is responsive and effective. The app is reliable, handles complex navigation well, and is considered good value for money, even on the free plan. It positively impacts businesses by improving user experience and potentially boosting customer engagement and sales.

April 4, 2018

Great service and support. I had the older version of bacon mega menu and was really never impressed by its usage. But I have to say the recent update and technical support has been amazing, now you have multiple options for your drop down on your website and you can even control some features of your mobile apps menu system too, which was a really nice touch. Its very responsive and looks much cleaner than the previous version, they even went in and re-set up my menu scheme for me so i did not have to redo everything, I highly recommend this app and this company!

Spycentre Security
United States
Over 5 years using the app
April 3, 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italy
23 days using the app
Helium replied April 5, 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

September 18, 2023

Very good product! Amazing app and amazing experience from the support team! If you're looking to upgrade your store, you need Helium's Meteor mega menu for sure !

BestCustomPack.com
United States
About 5 years using the app
Helium replied September 20, 2023

Thank you so much for the high praise! We're happy our support and menus were exactly what you were looking for 😎

September 13, 2018

The original app was called Bacon Mega Menus. They just made the switch to Meteor Menus recently. This switch made me nervous because I do not know much about design and was worried about importing our menu. I emailed the team and they completely redesigned and imported my menu for me. It was incredible!! Talk about customer service!!

GizmoStock
United States
About 5 years using the app
November 6, 2018

I really like the updated app. We used the previous version and this one is great too. Customer support is amazing. Any questions and the answer right away.

Sue
Jacqui's Preemie Pride

Jacqui's Preemie Pride, Inc
United States
Almost 5 years using the app
November 21, 2019

This menu looks great and works well for our large range of stock. The team are really helpful and get back to me straight away.

Jerseys Megastore
Australia
Over 4 years using the app
Helium replied November 21, 2019

Thanks so much for the review! It's wonderful to know that you've enjoyed our app's menus and support over the years :)

February 2, 2018

Great App. Lots of options to customize menus layouts. Excellent Support.

Forbidden Hill
Singapore
Over 4 years using the app
December 21, 2022

Excellent app that is easy to use and delivers an amazing result. Support team is thorough and quick to respond - I was having issues after changing themes and they were quick to jump on and rectify the code conflict as well as keep me informed what was being changed. Thanks!

CableHUB
Australia
Over 4 years using the app
Helium replied December 22, 2022

Thanks so much for taking the time to share your experience! 😊

December 20, 2018

The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme.

Thanks Chelsea!

IN2VAPES
Canada
Over 4 years using the app
April 7, 2020

Très bonne application. Simple et efficace, le rendu est pro.
Le service client est aussi très bien et est toujours prêt à aider, ce que j'ai beaucoup apprécié.
Je donne donc une note de 5 étoiles.

Cash Converters Carouge
Switzerland
Over 4 years using the app
Helium replied April 7, 2020

Mille mercis! :)