Reviews (297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.
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Great app and excellent customer service! Easy to set up and customer service replied immediately with help to get us unstuck when we had an issue.
Our menus look 100% better and we're very happy with the app.
Thank you for this review!
We're so happy to hear that our customer support was able to quickly get you unstuck! Don't hesitate to reach out if you ever get stuck again 😎
Easily the best mega menu app on the store! The free version has everything you need. I 100% recommend it.
Thank you so much for taking the time to leave this review! And thank you for letting us be a part of your Shopify Journey 😊
Hyvää päivänjatkoa!
Please add Menu Media refresh option. So Changed information on Shopify applies to the Meteor Mega Menu. Been struggling the past 12 hours. Please add thet add that function. Thanks
Hello, sorry to hear that you spent so much time struggling with this! 😞
Unfortunately, we are unable to sync changes from your store’s navigation to our app because Shopify doesn’t provide a way for developers to accomplish this (a navigation API).
Looks like our support team has already been in touch to help you get this solved. However, instead of syncing changes from Shopify, we provide a menu editor directly in the app for you to manage and update the content of the app’s menus.
PS: Our normal business hours of 8am - 4pm PT Monday - Friday.
It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.
Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.
The app itself seems to be nicely working with Dawn theme. However, we cannot afford the 8 USD / Month Pro plan at the moment since we are a startup. Thus, unfortunately, we have to deinstall the app again.
Hi Niklas 👋
Looks like you still have 6 days left in your free trial, so you can still uninstall the app without incurring a charge.
Alternatively, feel free to use the free templates, and upgrade to the $8 tier when you can afford it. If you do, I hope your $8 investment pays off quickly as it does for many thousands of our other Shopify Merchants.
Good luck! 😊
I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.
It's great to hear that our customer support team was able to clarify the import process.
And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊
Works great.
Thank you so much for this review 💪🏼 You can't ask for more than working as promised 😎
AMAZING APP and some of THE best customer service I have ever experienced when I needed help. A definite must!!!
Great addition to our website especially when you are using a free Shopify Theme. Fast support and easy to use for someone with limited web coding and design knowledge. Thanks Bacon Mega Menu & Josiah! :)
The Custoemr Services team have helped my upgrade from the Mega Menu app. The service has been 100% and I am really pleased with the menus. The team had a small snag with one of the menus and it was not woking as a draft, but they soon fixed it ans withing 24 hours were were running. I am really chuffed.