Reviews (393)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
May 9, 2023

While some features we'd like are missing (mainly POS returns and POS is muddled in some reporting), they are reactive to features we need. No app will be perfect from the get-go, especially when you add in custom setups, POS, unique product setups, etc. We've been involved in a few Beta tests with them for features we've asked for which is amazing. We're currently struggling with more returns than exchanges but it's reduced the load on our CS team which is a win in itself.

DUER
United States
About 4 years using the app
Loop replied May 9, 2023

Thank you for sharing these kind words! We always appreciate the feedback.
We're excited to share that we just launched the Loop Point of Sale iOS app this week! Learn more here: https://www.loopreturns.com/point-of-sale/ and reach out to your Merchant Success Manager to get set up!