Reviews (4,547)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
June 15, 2023

I am not very happy with this app at all.

GA4 Analytics, just does not deliver correct Data. Always Purchases or Add to Cart Values are missing.
Also the Sales appear earliest 1 day after. in Google Universal Analytics the Sales Data appeared just a max 15min later.

How can this be solved?

TheraPunktur
Austria
About 2 years using the app
Google LLC replied June 15, 2023

Hello there, thank you for the feedback. We are sorry to hear about your frustrations with GA4. I am hoping I can share a few resources that may answer your questions. First, please take a look at this help center article about comparing GA4 to UA: https://support.google.com/analytics/answer/11986666

Additionally, if you're still having questions about the integration please reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app