Reviews (4,549)
Overall rating
4.5
August 2, 2023
Using it for GA4.0 but the analytics is very different from actual figure. Support is not helpful either.
CherryAffairs
Singapore
5 months using the app
Google LLC replied
August 3, 2023
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion tracking on the Google & YouTube app. There are a number of reasons why GA4 conversion tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281
It looks our support team did provide more context as to how GA4 tracking works and I am sorry if this is still causing frustration for you. We have noted your feedback and rest assured we do track this and share these insights with our product and development teams. Thank you again for the feedback.