Reviews (292)
Overall rating
4.8
August 4, 2023
when the order is synced from Tiktok shop to shopify, the customer name becomes some hard coded "Joe Customer". contacted the support and wasn't really helpful. I can definitely see improvements in their customer support.
SHAPERX
United States
4 months using the app
AfterShip replied
August 5, 2023
Thank you for your Feedback.
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely