Reviews (291)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with TikTok, enhancing synchronization of product details, inventory, and orders with Shopify. This integration boosts efficiency, reduces errors, and expands product reach on TikTok, potentially increasing sales. The setup is user-friendly, and the app supports multiple channels effectively. Merchants also value the responsive, knowledgeable 24/7 customer support that provides personalized assistance.

October 21, 2025

The app is really helpful. Though we had some issues with the sync right now, it is not the app's fault but internal limitations/set up. Thanks for great supports!

Very Special Games
United States
Almost 2 years using the app
October 6, 2025

Their support has been incredible. Always willing to help and the app works really well!

Applied Nutrition plc
United Kingdom
About 2 years using the app
September 7, 2025

AfterShip Feed had been wonderful in its simplicity and effectiveness. The app has prepared me and my store for most of the key areas in migrating towards Tiktok as a shopping platform. I personally laud their easy integration protocols as they tend to be very upfront and visually helpful. The application has saved me a significant amount of valuable human resource time. Customer support is magnificent; one gets regular updates and tips on relevant best practices and recent innovations.

My Store
United Kingdom
2 months using the app
September 23, 2025

Amazing customer service, they're super responsive and willing to help!

Bronco Western Supply Co.
United States
About 2 years using the app
September 11, 2025

Aditya from AfterShip was fantastic throughout the entire onboarding process. He helped me set up my account smoothly and made sure every step was clear and easy to follow. His professionalism, patience, and thorough guidance made the experience seamless. Highly recommend working with him if you're getting started with AfterShip!

High Crate
United States
9 days using the app
November 7, 2025

Jai was super helpful to help troubleshoot our issues

PSD
United States
Almost 2 years using the app
October 1, 2025

Awesome service... prompt, professional, patient and detailed!

ChristInWords
United States
20 days using the app
Edited October 9, 2025

good

BOOMBA
Hong Kong SAR
About 2 years using the app
October 7, 2025

Jai was helpful, quickly resolved my issue

DASH Water
United Kingdom
Over 2 years using the app
September 5, 2025

great customer service. Kumar responded quickly and answered my questions.

Sunny Health & Fitness
United States
4 months using the app