Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify and TikTok Shop integration. It's praised for its user-friendly interface and efficient product syncing. Many appreciate the 30-day free trial and the quick, helpful customer support. It's uniquely valued as the only integration available for TikTok Shop.

October 6, 2023

I was having an issue with my TikTok shop syncing to Aftership and the team were very helpful and called me to ensure that the problem was sorted in a timely manner. My problem is sorted and I appreciate their time - highly recommend!

Clear For Men
United Kingdom
11 months using the app
November 20, 2023

Cool app. Save us time as we can see live updates just from Shopify.

BOBROCK Clothing
3 months using the app
October 2, 2023

So far so good! Starting new Shopify Store and launching via several Sales Channels including Tik Tok. Many reviews recommended AfterShip and will be trying myself. Install was easy, interface is simple and looks promising. Prabha did an excellent job helping me get started as I took advantage of the 30 day free trial. Looking forward to using AfterShip Feed and selling on TikTok!

United States
29 days using the app
October 25, 2023

I really love this app! It’s the best one I’ve found when it comes to connecting my store to TikTok shop. Customer support is also very fast and nice. I highly recommend!

WYLD Beauty
United States
About 2 months using the app
September 21, 2023

Very helpful member of staff who took the time to go through a step by step process to help fix my issue.

United Kingdom
8 months using the app
October 12, 2023

ayushi help me get a 30 day free trial to help scale my business so far it been better then the free

Cowhide Chick
United States
3 months using the app
October 3, 2023

Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.

Katie Barnes Tool Range & Education
United Kingdom
8 months using the app
AfterShip & Automizely replied October 4, 2023

Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience.

Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable.

Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.

Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.

Team AfterShip

November 20, 2023

I have been using this app and so far it have been great, lot's of features and customer service is just as great.

I Royal
United States
About 1 month using the app
September 9, 2023

Sweet people help me link my account and with any other questions i have so far its working well! :D

LIBERA Fitness Apparel
United States
3 months using the app
August 31, 2023

So far this app has been really helpful to get my items into Tik Tok. Definitely would recommend!

Little Handpicked
United States
4 months using the app