Reviews (293)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for expanding Shopify stores onto TikTok, praising its easy setup and effective synchronization of product details, inventory, and orders. They appreciate its seamless integration, which enhances multi-channel sales capabilities. The customer support is highlighted as responsive and adept at quickly resolving issues, particularly during the onboarding process, making it an essential asset for e-commerce operations on TikTok.

February 16, 2026

Excellent, Jai Kumar was quick, communicative, and solved the issue completely.

Netflix Shop
United States
3 months using the app
January 8, 2026

I really appreciate being able to quickly speak to a knowledgeable, helpful human being who helped me with my setup. Jai Kumar was so helpful and knows his stuff. One of the better onboarding experiences I have had with a software. Nice work

Antidote
United States
About 5 hours using the app
February 2, 2026

The Aftership team has been great, and I am excited to use this software to help grow our business.

Dr. JimZ
United States
11 days using the app
Edited February 10, 2026

need to deactivate account due to the extensive requirements of Tik Tok to create a sellers shop. Things such as proof of warehouse and inventory and a video requirement of sells platform

Dernier Cri
United States
3 days using the app
October 21, 2025

The app is really helpful. Though we had some issues with the sync right now, it is not the app's fault but internal limitations/set up. Thanks for great supports!

Very Special Games
United States
Almost 2 years using the app
October 6, 2025

Their support has been incredible. Always willing to help and the app works really well!

Applied Nutrition plc
United Kingdom
About 2 years using the app
November 7, 2025

Jai was super helpful to help troubleshoot our issues

PSD
United States
Almost 2 years using the app
September 7, 2025

AfterShip Feed had been wonderful in its simplicity and effectiveness. The app has prepared me and my store for most of the key areas in migrating towards Tiktok as a shopping platform. I personally laud their easy integration protocols as they tend to be very upfront and visually helpful. The application has saved me a significant amount of valuable human resource time. Customer support is magnificent; one gets regular updates and tips on relevant best practices and recent innovations.

My Store
United Kingdom
2 months using the app
September 23, 2025

Amazing customer service, they're super responsive and willing to help!

Bronco Western Supply Co.
United States
About 2 years using the app
September 11, 2025

Aditya from AfterShip was fantastic throughout the entire onboarding process. He helped me set up my account smoothly and made sure every step was clear and easy to follow. His professionalism, patience, and thorough guidance made the experience seamless. Highly recommend working with him if you're getting started with AfterShip!

High Crate
United States
9 days using the app