Reviews (690)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.

April 5, 2024

Its my first time using the app and so far, i have found it really simple and straight forward to use.

Get Zonked
United Kingdom
7 months using the app
June 30, 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
United States
10 months using the app
July 11, 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
United States
5 months using the app
April 17, 2024

they always do their best to help customers! always active, very easy to talk to a live agent, hope it stays like this.
a very powerful tool if you know how to easy !

My Store
United States
7 months using the app
April 22, 2024

Being a TikTok Shop merchant can be stressful, but with AfterShip Feed app's customer service, all your issues are practically eradicated. They offer quick solutions and always do follow-ups, ensuring customer satisfaction is guaranteed!

BuzzBuy
United Kingdom
11 months using the app
April 26, 2024

It is great! The people have been super helpful and the app has made everything work seamlessly.

My Store
United States
10 months using the app
June 14, 2024

Karan really helped me with linking my products he was patient, and easy to work with. I was ready to uninstall the app until he helped me

My Store
United States
7 months using the app
April 21, 2024

this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend

LovelyRLovely
United Kingdom
3 months using the app
April 15, 2024

Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up.

There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.

Naked Nutrition
United States
2 months using the app
July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
United States
24 days using the app