Reviews (687)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features that streamline syncing Shopify products with TikTok Shop, enhancing business efficiency and audience reach. They appreciate its ease of use, particularly for product and order syncing. The customer support is noted for being responsive and helpful, offering real-time assistance through live chat and personalized support, significantly improving the user experience.

June 14, 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Derm Dude
United States
11 months using the app
June 12, 2024

I had issues connecting my store, however Karan helped me in less than 10 minutes and everything worked after that. Thanks Karan! "not a fake review"

NightJect
United States
2 months using the app
August 6, 2024

helped in 10 min he is awesome

My Store
United States
20 days using the app
June 21, 2024

i like this app because it is easy to use. The support it always there to answer your questions. Thank you

Kenchima
United States
3 months using the app
July 6, 2024

Sadhan promptly assisted me with my problem, resolving it within seconds. This exemplifies exceptional customer service.

Gonnae Select
United Kingdom
About 1 month using the app
June 12, 2024

I have the best customer service experience with Jai. He was so fast and polite and resolved my issue immediately.

Also, this makes using your TikTok Shop an instant success. So much easier than going it alone!

Tara is Trending
United States
About 1 month using the app
June 22, 2024

Karan as the GREATEST!!! He helped through the entire process for hours great assistance great person highly recommend thanks so much!!!!!

Modern Treasures
United States
3 months using the app
June 30, 2024

Excellent, resolved issue quickly.

ShopSuperheroesUltimate.com
United States
8 months using the app
June 21, 2024

It's very easy to use. Not heard to understand, absolutely convenient!! I love it....

Love The Kids Fashion
United States
3 months using the app
May 25, 2024

I am a new business owner, meaning that I am going through a lot of issues and challenges, however, AfterShip Feed Support is extremely helpful. The AfterShip Feed Team has been instrumental in synchronizing the products from our store to TikTok, ensuring a seamless and efficient integration. Their expertise has significantly streamlined our operations, allowing us to reach a wider audience on the platform. Additionally, they are providing ongoing assistance with other issues we are encountering, demonstrating their commitment to exceptional support and service.
Sincerely, MAXPRESS.

MAXPRESS
United States
5 months using the app