Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient selling capabilities, and seamless product and order syncing between Shopify and TikTok Shop. They find the installation process simple and the 30-day free trial beneficial. Merchants commend the app's stable performance and lack of glitches. The customer service is often praised for its promptness and expertise, enhancing business operations and saving time.

January 26, 2024

Love it! Shopify and Tiktok support seem to not help each other out much and we were stuck, but with the help of AfterShip they bridged the gap in a timely manner!

EternalTW
United States
22 days using the app
March 18, 2024

Very helpful and quick to respond. Easy to understand instructions.

Hemandstring
United States
About 2 months using the app
January 11, 2024

Worked very well in getting my Tiktok orders into Shopify

Luxury by Sofia - Organic & Natural Makeup & Skin Care
United States
4 months using the app
January 30, 2024

excellent help when needed.

Beauty Box Boutique
United Kingdom
6 months using the app
January 14, 2024

Deep assured me that there were no error messages pertaining to an order, so i have to assume that all is good

Gingers Shop
United States
2 months using the app
January 23, 2024

Karan was great. I'm yet to see how the app works but so far so good

Prismee
United Kingdom
24 days using the app
January 19, 2024

Not user friendly. Only able to do half of what I was expecting. Customer service is very nice, sometimes a little slow to get back but very kind and attentive.

Pretty & Reckless Boutique
United States
8 days using the app
AfterShip & Automizely replied January 21, 2024

Thanks for your valuable feedback. We are sorry to hear that you faced issues while using the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 17, 2024

The team at Aftership have been really helpful throughout this process. Spoke to Sadhan today who was great!

muthapuppa
United Kingdom
3 months using the app
February 11, 2024

As someone who's often skeptical of tech support, I was pleasantly surprised by my experience with AfterShip Feed's customer service team.

Pretty Gurl Privilege llc
United States
4 months using the app
AfterShip & Automizely replied February 13, 2024

Thank you for taking the time to share your valuable feedback with us.

We’re delighted to hear that you are happy with our services. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 13, 2024

I love the great customer service! They help me a lot! Thanks!

EIRA
United States
3 months using the app