Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
United States
24 days using the app
August 5, 2024

It was easy and smooth not as fast but really nice

My Store
United States
3 months using the app
AfterShip replied August 7, 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 11, 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Invicta Kuru
United States
5 months using the app
July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
United States
About 1 month using the app
July 1, 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

My Store
United States
About 2 months using the app
September 5, 2024

Very resposive and helpful!

Simply Me Boutique
United States
About 1 year using the app
July 21, 2024

I love AfterShip, they have great customer service, the agents are very friendly knowledgeable, and helpful, especially Pooja, she makes AfterShip so much better. keep up the great work!

My Store
United States
11 days using the app
September 5, 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
United States
5 days using the app
June 30, 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
United States
10 months using the app
August 26, 2024

Thank you so much!!!!

My Store
United States
4 months using the app