Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and TikTok Shop, allowing efficient product and order syncing. Despite a slight learning curve, it's praised for its intuitive interface and live updates from Shopify. It's noted for managing products on TikTok Shop more efficiently than TikTok's seller center. The customer support team is recognized for their prompt and knowledgeable assistance via chat and 1:1 video calls. Merchants also find the 30-day free trial beneficial.

February 3, 2024

It's ok, not great.
Laborious is not even the word. It offers no support to map from metafields, which would be infinitely better.
It's really basic and no good for anyone who sells more than a handful of products.
Support is not knowledgeable and often can't understand the question.

Yes Bebe
United Kingdom
About 1 year using the app
AfterShip & Automizely replied February 4, 2024

Thank you for taking the time to share your feedback with us.

We truly appreciate your insights into your experience with our product, and we understand the importance of features like meta-field mapping in enhancing your workflow and productivity.

We want you to know that your concerns have not gone unnoticed. We are currently in the process of developing meta-field mapping support within our platform. This feature will provide you with the flexibility and functionality you need to manage your products more efficiently, especially for businesses like yours that handle a large inventory.

As we work diligently on implementing this enhancement, we will keep you informed of our progress and share the estimated time of arrival (ETA) for when you can expect to see metafield mapping support integrated into our platform.

We value your input and want to ensure that our development aligns closely with your expectations.

Warm regards,

AfterShip Team

April 21, 2024

this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend

LovelyRLovely
United Kingdom
12 days using the app
March 13, 2024

I recently encountered an issue while using AfterShip Feed and reached out to customer service for assistance. I'm happy to say that they were able to solve my problem efficiently and effectively. It's refreshing to work with a team that is prompt and knowledgeable.

ShopMyNet
United States
2 months using the app
April 17, 2024

they always do their best to help customers! always active, very easy to talk to a live agent, hope it stays like this.
a very powerful tool if you know how to easy !

My Store
United States
19 days using the app
January 24, 2024

This App is amazing, how quickly you can start selling in Tik Tok Shop. And support is incredible, Deep helped me a lot and it was super fast. 100% recommended for sure!

3INA COSMETICS UK
United Kingdom
11 months using the app
March 9, 2024

Great app for easy IOS app building, TikTok Shop syncing a bit difficult but still overall a great app to use! Customer support was so helpful! Ayushi was a great help and super kind!

Better Choice Market
United States
12 days using the app
January 26, 2024

Such an easy integration! We tried others and this was by far the best.

Land of Alice
United States
8 months using the app
January 28, 2024

Customer Support was very helpful to provide assistance to onboard and answer any questions I had. Will definitely be giving this platform a try.

WANT THAT LABEL
United Kingdom
7 months using the app
February 21, 2024

The team has been very helpful and responsive - from Ayushi especially!

Nodspark
Singapore
7 months using the app
April 26, 2024

It is great! The people have been super helpful and the app has made everything work seamlessly.

My Store
United States
3 days using the app