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Reviews (774)
I have just downloaded the App but cant see USD as currency in markets other than India. Not sure what value it is adding over and above what shopify provides. If you dont have anything extra in the free plan then dont have the free plan. I would have upgraded to paid plan if I liked it but dont want to work with companies which hide the truth. Be transparent
Dear Indiehaat.com store admin,
We sincerely apologize for the confusion and frustration caused during your experience with our app.
After reviewing your setup, I can see that your store currently has two markets configured: India and the United States. Your store’s default currency is set to Indian Rupee (INR). Unfortunately, INR is not supported by Shopify Payments as a multi-currency base for international market conversion in the way you are expecting.
Because of this limitation from Shopify, setting USD as the active currency for other markets is unfortunately not feasible, as indicated directly within the Shopify admin settings. Regrettably, this is not a limitation specific to our app — other currency apps in the Shopify App Store would face the same restriction, since these market and payment settings are fully controlled by Shopify.
To achieve the setup you are looking for, your store’s default currency would need to be set to USD. After that, you could then add INR as a target currency and use our app to automatically convert prices for customers visiting from India.
We genuinely hope this explanation helps clarify the situation. If you would like, we would also be happy to guide you further regarding the best possible setup for your store.
Best regards,
Transtore Support Team
