Reviews (125)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
September 28, 2023

I wonder how a customer can give a positive review to Eco-Returns.

We have bought the license over 9 months ago. And we are still not live.
Not only, took it long time, to get the pricing sorted out (we have 3 websites), but after we did our user testing, we found in 2 days over 10 bugs. And some of them were serious business concerns. Somehow I managed to bypass the system and create a replacement order without paying any extra money.

I have raised for each issue a ticket. I send personal messages to the CEO Punith. Appart that my concerns will be considered and i should have patient, not much happened over one months.

I see many positive reviews from India. I wonder how many of the them are fake reviews.

Baabuk
Switzerland
6 months using the app
Saara Inc replied April 17, 2025

We are sorry that you had trouble with EcoReturns.
I hope all of your requests were taken care of.
If you would like further support, please do not hesitate to contact us at care@saara.io, and we will do our best to support you.

Thank you for trying EcoReturns. Wish you all the best.