Reviews (317)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
December 27, 2023

Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!

Splitvolt
United States
12 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.

We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!