Reviews (317)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration and automation, which syncs orders and inventory between Shopify and Amazon MCF, reducing manual errors and saving time. They appreciate its real-time syncing, automatic tracking updates, and exceptional customer support, including responsive Zoom calls. The user-friendly interface and cost-effectiveness are also noted, alongside its adaptability with continuous updates and support for international markets, enhancing e-commerce efficiency.

December 9, 2025

When we began expanding into international markets, we needed a reliable solution to connect with MCF— and that’s when we discovered WebBee. From our very first meeting to today, their team has been incredibly responsive and supportive. They assisted us through the entire integration and setup, and anytime an issue came up, they were just one meeting away. That level of availability is truly the standout part of their service.

I now use WebBee across all my stores, and I’d wholeheartedly recommend them to anyone looking to seamlessly integrate Shopify with Amazon for MCF fulfillment.

BellaVita Luxury (UK)
United Kingdom
7 months using the app
Edited November 25, 2025

It took some time to setup, some bugs which seemed to be a mix of the app, and amazon's API but the WebBee team eventually got this working in time for black friday 2025, which I am thankful for. The app has some hiccups but for the price and tech team who came to my rescue I am so far happy with choosing this app.

Eufolia
Canada
3 months using the app
December 23, 2025

When I started using this app, I faced a few issues such as inventory sync problems. Sometimes, when orders were received, I had to manually send the order to Amazon. There were a few other minor issues as well. However, the team is extremely supportive and responsive. They resolved my issues immediately every time. Their team is always available and ready to help. Overall, I had a good experience with their support.

My Store
United Arab Emirates
About 1 month using the app
September 23, 2025

Terrible. Created massive problems for us with regards to inventory sync and pre ordering. Inventory on Shopify did not match Amazon and as a result we were selling product we didn't have as regular orders. Lots of refunds and unhappy customers. The support was always blaming Shopify for the issues until many back and firths finally got them to understand it was their app not Shopify. IF you never sell pre-order then the app has some great features but unfortunately the inventory management and sync made it a deal breaker. Moved to a competitor and now we dont have any problems.

Pulse Dance Shoes
Australia
5 months using the app
September 9, 2025

Been using this app for over a year and love it. No real issues however was stuck with some virtual bundles and Ebay integration. Booked a call same day and an absolute gun, Shivam had it all up and running within 30 minutes. Exceptional support which is regularly overlooked in the ecom space. Highly recommend!

Prodigy X
Australia
11 months using the app
October 9, 2025

Excellent service and wonderful support when you need it. Highly recommended. Shubhjeet has been so helpful on their support team.

Windsor Botanicals
United States
Over 3 years using the app
September 22, 2025

5/5 support. Shivam provided a fantastic onboarding experience making this process simple and effective. All of my questions were answered and detailed information provided. Now have a solid understanding of how this integration software works within my Shopify eco-system so I can effectively manage it.

Sixpence Alchemy
Australia
12 days using the app
October 8, 2025

This app is very useful for us, I am using this app from last 6 month, its very useful and their support team is awesome.

THICK FIBER
India
7 months using the app
September 24, 2025

The best part of Webbee other than the immediate connection with Amazon, is their customer service, best in class, responds immediately.

SPECTROM
Canada
10 months using the app
November 26, 2025

Support help set up configuration for Shopify to Amazon MCF, with successful testing.

Also went though all shopify settings to ensure all products are available on the shop front side, and made sure all inventory was updated correctly.

Also checked Amazon MCF for EBAY with the support team - who are experts. Walked through step by step process with patience and support. Wonderful team to work with - fantastic communication throughout! Malik has been such a great support and so knowledgeable, professional throughout - We appreciate a single contact throughout the journey to help with a seamless experience assisting You Wellness.

You Wellness
United Kingdom
About 3 hours using the app