Amazon MCF by WebBee , 306 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate order fulfillment, sync inventory, and provide real-time order tracking. They praise its user-friendly interface, seamless integration, and 24/7 customer support. Many find the pricing reasonable for its robust features, including product bundling and sales analytics. Merchants report improved efficiency and stress reduction in inventory management. The app is also noted for handling complex configurations and setups.
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Support team is awesome.
Hello
It's fantastic to hear that you had a positive experience with the support team! Having an awesome support team can truly make all the difference in providing a smooth and enjoyable user experience.
If you have any more feedback or need further assistance, feel free to reach out. We're here to help!
Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.
Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.
Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.
If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.
Onboarding meeting was great with Shivam. We were able to set-up my account and executed a test sale in less than 15 mins. I am starting to like this app and their support now.
Hello
Thank you so much for your kind words and positive testimonial! It was a pleasure working with you, and I'm thrilled to hear that you had a great experience.
Your feedback means a lot to us and serves as motivation to continue delivering excellent service and support to all our clients. We are committed to ensuring your satisfaction and success with our products/services.
If you ever need any further assistance or have additional feedback to share, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us and for taking the time to provide such valuable feedback.
The WebBee app has helped me fulfill all my Shopify orders seamlessly with Amazon inventory. Our preferred way to fulfill over using more costly 3PLs!
Hello
That's fantastic to hear!
We're delighted that the WebBee app has been instrumental in seamlessly fulfilling your Shopify orders using Amazon inventory. It's great to know that it has become your preferred method over using more costly third-party logistics providers (3PLs). Streamlining your fulfillment process not only saves costs but also enhances efficiency. If you ever have any questions or need further assistance, please don't hesitate to reach out.
We're here to support you every step of the way!
The customer service was very helpful and professional and more importantly patient.
I highly recommend service with them.
Mahvash
Hello
Thank you so much, Mahvash, for your kind words and recommendation! We're thrilled to hear that you found our customer service team to be helpful, professional, and patient. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
The app is amazing and user-friendly.
I love the fact that the support is available 24 hours, whenever you are stuck the team is always there to help.
Hello
We're thrilled to hear that you find the app amazing and user-friendly! Providing 24-hour support is a top priority for us, and we're delighted that our team has been there to assist you whenever you need help. If you ever have more feedback or if there's anything specific you love about the app, feel free to share. We appreciate your positive experience and look forward to continuing to support you!
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.
Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders.
Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app.
Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
had a bit if trouble during the start-up phase, but seems to work now.
Hello
Thank you for your feedback! We're glad to hear that you found our app easy to install and that you've had a positive experience with our support team. Making the installation process smooth and providing helpful support are top priorities for us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
very helpful
Hello
We are glad you found the assistance helpful! If you have any more questions or need further assistance, feel free to ask.
We are here to help!
Great app. Customer service is Amazing !!!! Will use this for a long time.
Hello
Thank you so much for your kind words!
We're thrilled to hear that you find our app great and that you're impressed with our customer service. We're dedicated to providing you with the best experience possible, and we're delighted to have you as a long-term user. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!