Reviews (331)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline e-commerce operations between Amazon MCF and Shopify. They praise its real-time inventory syncing, order tracking, and user-friendly interface that supports product bundling. The app is noted for exceptional customer support, including 24/7 availability and quick resolution via Zoom calls. It is also appreciated for its reliability and competitive pricing.

February 5, 2024

Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!

Tailgator Technologies
United States
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!

October 12, 2023

Excellent customer service, really impressed.

Nutrinly
United Kingdom
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

I'm delighted to hear that you were impressed with the excellent customer service you received. Great customer service can make a significant difference in your experience with a product or service. If you have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to do so. We are here to assist you!

December 15, 2020

I've been using this app for a couple of months now. The documentation and support is good, and it gets the job done. Specifically, it will send your customer an email for each shipment that is sent by amazon when shipments are split (as they often are for our store). Also it can show real-time delivery ETAs and actual shipping costs to customers, which is a much better experience right now given all of the COVID delays. I would definitely recommend this app to anyone shipping via Amazon FBA.

LA Active
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

February 15, 2023

We love WebBee's customer service!! The few times we've a question I started chatting and they asked if we could zoom. So much easier to have a conversation - you don't see many apps that actually want to make it easy to get a question answered but WebBee always goes above and beyond.

Thinful
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied February 16, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

July 24, 2020

We are using this app for auto-sync of Shopify orders to Amazon MCF - everything works great, we achieved 100% automation.

Ekaterina Rubtcova Einzelunternehmen
Germany
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

November 15, 2023

Easy to connect Shopify to Amazon for fulfillment. Excellent customer support to get setup.

Renuv
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 17, 2023

Hello

We are glad to hear that connecting Shopify to Amazon for fulfillment was a smooth process for you, and that you received excellent customer support during the setup. Seamless integration and helpful support can make a significant impact on the overall experience. If you have any more questions or if there's anything else you need assistance with, feel free to reach out.

Wishing you continued success with your Shopify and Amazon integration!

July 20, 2023

great app. been using them for 2 years.

amazing support provided. can be on a zoom call with them in 5 mins if an issue.

would recommend :)

DAB-TEK
Ireland
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello

We're delighted to hear that our app stands out as your preferred productivity tool! Knowing that it has become an essential part of your routine and helped you stay organized is incredibly rewarding.

We appreciate your support and trust in our app, and we'll continue to provide the best possible user experience. Thank you for your kind words!

January 8, 2024

Very helpful app and the customer service is great. You can ask for help in just 30 minutes then the meeting will be hold and the problem will be gone.

Duramic 3D
China
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

It's fantastic to hear that you find the app very helpful and that our customer service has been great! We're glad that you've had positive experiences with our support team and that we've been able to resolve any issues promptly. Providing timely assistance and quick resolution is important to us, and we're thrilled that we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!

Edited August 30, 2023

We've been using this app to sync our Amazon inventory for over 9 months. It's a fast working app. The best part is their excellent customer support. Super responsive and helpful, there is always somebody there to help walk us through issues with orders and product syncs. Thank you WebBee!

Copper Compression
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hi
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

August 28, 2023

Support team was super helpful and patient with reconfiguring shipping methods. Thanks so much, Shivam!

4Knines®
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied September 1, 2023

Hello

We're delighted to hear that our support team, especially Shivam, was able to assist you effectively with reconfiguring your shipping methods. Patience and helpfulness are key qualities we value in our support staff, and it's fantastic to know that you had a positive experience. If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your kind words and feedback. Thank you for choosing us!