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Overall rating
4.5
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  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
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Edited January 10, 2024

Reply to Google feedback:

Thank you for your reply

Our issue is your tag team installed the Google tags on our website before the Google YouTube channel

This makes our tags all mixed up

The migration from ya to ga4 also made tracking confusing

We asked for your support to help clear thing up via a short video call but got absolutely nowhere

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We have been asking for Google ads support to help set up Google conversion tracking for Google ads for months...

Despite multiple emails all we get is the same answer from India Google ads go to help centre to set it up yourself

Even though they set up Google tag on our website before

Now everything is all mixed up we cannot run any ads

Google ads sales also rude on the phone

Vshine Silk and Shine
United Kingdom
Almost 4 years using the app
Google LLC replied January 10, 2024

Hi there and thank you for leaving this review and feedback. We are sorry to hear that this has been a source of frustration for you. Conversion tracking should be automatically setup for you within your Google & YouTube Shopify Integration. That process is described here: https://support.google.com/merchants/answer/13494537?hl=en&ref_topic=14190979&sjid=15225058684796910413-NC

We will be sure to share your feedback with the relevant teams. Thank you