Reviews (292)
Overall rating
4.8
Edited February 1, 2024
We tested the App for a few weeks and there were a few functional gaps that were important to us. We wanted the customer to have the option to select Pick-Up on their order. Prices on Products with variants could be misleading as the price for a Small Item may be shown below a Large item. A customer that is getting a Gorilla Discount on an item, is ineligible to receive a greater discount on that item if it happens to go on sale in the store to all customers.
The Customer Service was very good, however the addition of a Chat function would be more helpful and expedient than exchanging e-mails.
Wheatley Wares
Canada
3 months using the app
Wholesale Gorilla replied
March 19, 2024
We greatly appreciate this feedback and will keep in mind the improvements you've noted - especially involving our newer chat function.