Reviews (302)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for streamlining wholesale order management within Shopify, eliminating the need for a separate store. It offers a dedicated wholesale portal, quick order forms, and customizable pricing. Reviews praise its reliability and seamless integration, noting it performs without disrupting website code. Customer support is highlighted as exceptional, with quick responses and a knowledgeable team. Merchants appreciate updates enhancing functionality and customization for tailored wholesale experiences.
Refine
-
By rating
I tried 4-5 different wholesale apps to help build my designer trade program, both more and less expensive, and this is by far the BEST one, it's exactly what I needed and customer service is so nice and so helpful. You give them permission to your store and they find the problem immediately if you're having one, and let you know exactly how to fix it. I also love the feature where you can choose between having a separate wholesale store or a unified storefront, the latter was exactly what I was looking for.
We're stoked you're loving the app, and have found it easy to use! Your feedback keeps us going, and we appreciate your 5-stars.
We've been using Wholesale gorilla for a few months and it's been great. Very user friendly. I'm a tech caveman, but they give very easy and clear instructions on how to get yoru wholesale operation up and running. Easily integrates into our Shopify. Great customer service as well. Def recommend using Wholesale Gorilla!!
Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
We've been using Wholesale Gorilla for a few months now. Overall, it's a great fix for allowing wholesale customers to purchase from our website under a portal just for them. Just in the time we've used it, the app has undergone updates that have improved functionality and our ability to customize the experience. We really enjoy having this set up, and it's saved us time as customers can place orders 24/7. There have been some glitches, some probably on Shopify's end with new updates, that have temporarily affected the functionality of Wholesale Gorilla, but the team has been very quick and responsive to help. Can't say it will always be perfect, but I recommend the app as it's truly the best solution I've found!
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.
Super helpful! I love the human support and they were super quick to help me integrate this app into my theme.
Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.
We have used Wholesale Gorilla for a number of years and it is a great addition to our website! It is easy to use and I like the options they offer.
They also have the best customer service! They are always so helpful whenever I have questions and respond really quickly. Thank you!
Thanks so much for the kind words! We appreciate your continued use over the last 3+ years, and are always here for you if further help is needed.
We've had a great experience with the Wholesale Gorilla so far. The support team has been incredibly responsive, helpful, and thorough throughout our setup. The support team have been quick to assist with every request and always provide clear guidance. It’s refreshing to receive fast human support from a team. Highly recommend Wholesale Gorilla for anyone looking to run wholesale on Shopify :)
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
Great app, works exactly as needed and is intuitive to setup. Even better, it's intuitive for customers to use.
What you are really paying for though is the exceptional customer service. You'll get a response very quickly and get full attention from the team.
Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla; we pour our hearts into making the app great, and your review is a huge motivator.
Terrible customer service. when you need something quickly it is a chat box or an email that may come the next day. I have been with WS Gorilla for a long time and am looking at other options.
Great support if you are every having trouble or need some help
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Easy to use and set up and very helpful support!
