Reviews (280)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage both wholesale and retail operations seamlessly on one platform, simplifying B2B and B2C processes. It features user-friendly tools like discount codes and quick order forms, enhancing the wholesale experience. Customizable options cater to specific business needs, and its integration with Shopify ensures efficient operations. The customer support is highlighted as responsive and helpful, adding value to the user experience.
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We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works.
One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.
Your kind review absolutely made our day! We appreciate your business over the last 5 years, and look forward to helping further.
I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all!
Thank you for the fantastic feedback! We're thrilled to hear that our team was able to help, and we welcome you to reach out anytime—we’re here to help!
We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!
Thanks so much for the glowing review! We're always here to lend a hand, and we believe you'll be quite happy with the Premium features.
We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team!
We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business.
Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.
Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.
Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Great customer service and assistance with set-up!
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!
Your 5-star review makes our day, especially coming from a 2+ year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.