Wholesale Gorilla

Wholesale Gorilla | Reviews

by Wholesale Gorilla

Simple and powerful wholesale functionality for your shop.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

All reviews

1 - 10 of 134 reviews

RestoreNaturals

When I was looking for a wholesale app that had all the benefits I needed for my e-commerce site, Wholesale Gorilla was absolutely the best! I have been very happy with all features is has to offer as well as the incredible customer service. Any time I have a question, they are extremely knowledgable and I always get an answer back in a timely matter. I am very happy with this app and highly recommend it.

Balsamroot Jewelry

Update-Wholesale gorilla contacted me and everything was fixed within a few hours. Excellent customer service. **When this app was installed the person doing the work trashed the code for the product pages. All my product photos are hidden. I've had to hire someone to fix the problems.

Diamond Dye Supply

I tested the app and it worked great, however, the use case didn't fit our need so we're no longer using it. I must say though that the app functioned great and the support team was awesome! I recommend the app if it fits your need.

Flowerink

Great app for our wholesale customers. Instructions are easy to follow and customer support is great! I wish it was a little more customizable but overall it is pretty good: you can add/remove products and collections and you can easily manage discounts. The quick order form is a nice touch too! I totally recommend.

Heater and Spa Parts

The app might be fine for many people, but beware of needing to Uninstall it. Their uninstall instructions only remove partial code, with warnings that removing more code could break the website. Thankfully we have a back-up.

Developer reply

October 14, 2021

Hello, I'm sorry there was confusion around the uninstall process. Our support team is always on hand to help, including with questions around uninstalling. If you still need assistance please don't hesitate to reach out. Thanks!

Uplift Provisions Company

This app has been a breeze to work with. Simple integration and amazing customer support when needed. I highly recommend to those whose need to create an alternative solution to sell to your wholesale customers as Shopify Premium is pricy.

Niamara

Very disappointed as I have been waiting for 3 days for the app to be uploaded and still nothing. No replies from support when I have emailed. I will probably try another app.

Developer reply

August 30, 2021

Hi Mahia,

I'm sorry for the frustrating experience and the delay on your install.

It looks like we originally reached out about a conflicting wholesale app that was already installed on your theme. We needed that conflicting app to be removed before we could move forward with the install.

We typically can install our app's theme code within 1 business day, but some app conflicts like other wholesale apps, can slow down the process, as we aren't able to install our app on any theme that's running other wholesale functionality. I apologize for the delay in completing your install.

If you'd still like to try out the app, we'd be happy to reset your trial and complete the install once the conflicting wholesale app is removed.

Sorry again for the miscommunication. If you have any other questions, please don't hesitate to reach back out!

Best,
Matt

Convivial Production

This app was everything we were looking for and works perfectly with all the other things we wanted our site to do! No hiccups or bumps, they did all the installation in just a few hours and we were up and running! It does even more than we needed and now we have even more options for wholesalers! Customer service has been responsive, friendly, and informative! Its amazing having an app made by people who run a wholesale shop - they thought of everything.

Flo Dancewear

Still figuring it out but so far so good. Super helpful and expedient customer service is making it much easier to get up and running.

Cosmekarn

I've worked with a few months now, but no technical development is done by the team, every time I report a problem, they say "sorry we can't do that, we can't do that ", they apparently don't understand that the customer can help them improve the quality of their application. shame

Developer reply

August 26, 2021

Hi Rania,

Thanks for the feedback!

I'm sorry we weren't able to accommodate the request for a custom layout for our quick order form on your store. We're a small team, and we aren't able to implement many of the custom features or layouts that many stores may need.

Instead, we're focusing on slowly rolling our a series of customizable page templates, such as our recently released custom wholesale sign up form.

We're looking to make our quick order form more customizable in the future, but we unfortunately, have to be mindful of how we roll these customizable implementations. We have to do it in a way that works with all types of businesses and the themes they may use (official or not). You may be able to find a 3rd party developer, or Shopify Expert who can build this page the way you want it, though.

Sorry again that we weren't able to offer this bespoke functionality. If you do have any other questions, please don't hesitate to reach back out.

Thanks,
Matt

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