Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

August 27, 2021

Very disappointed as I have been waiting for 3 days for the app to be uploaded and still nothing. No replies from support when I have emailed. I will probably try another app.

Niamara
New Zealand
3 days using the app
Wholesale Gorilla replied August 30, 2021

Hi Mahia,

I'm sorry for the frustrating experience and the delay on your install.

It looks like we originally reached out about a conflicting wholesale app that was already installed on your theme. We needed that conflicting app to be removed before we could move forward with the install.

We typically can install our app's theme code within 1 business day, but some app conflicts like other wholesale apps, can slow down the process, as we aren't able to install our app on any theme that's running other wholesale functionality. I apologize for the delay in completing your install.

If you'd still like to try out the app, we'd be happy to reset your trial and complete the install once the conflicting wholesale app is removed.

Sorry again for the miscommunication. If you have any other questions, please don't hesitate to reach back out!

Best,
Matt

May 6, 2021

This is the best wholesale app available. We spent a considerable amount of time testing other apps that all had at least one issue that prevented us from using them. I would strongly recommend not wasting time as we did, install this app and you will not be disappointed. Customer support is also the best experience we have had so far with any shopify app.

Living Libations Wholesale US
Canada
About 1 hour using the app
October 13, 2021

The app might be fine for many people, but beware of needing to Uninstall it. Their uninstall instructions only remove partial code, with warnings that removing more code could break the website. Thankfully we have a back-up.

Heater and Spa Parts
Australia
About 21 hours using the app
Wholesale Gorilla replied October 14, 2021

Hello, I'm sorry there was confusion around the uninstall process. Our support team is always on hand to help, including with questions around uninstalling. If you still need assistance please don't hesitate to reach out. Thanks!

May 4, 2023

This does not work the way it claims. Then when I uninstalled the app it will not allow me to delete all these extra unneeded pages that the app created. This is not a good practice.

GooseWaddle® Wholesale
United States
24 minutes using the app
Wholesale Gorilla replied May 11, 2023

I'm sorry for any confusion around the uninstall process. Our support team reached out to see if you need any help removing these pages. Please let us know if we can help in any way.