Reviews (274)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.
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Outstanding product and customer service / integration team.
Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.
Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!!
The team was BEYOND helpful ... extremely responsive... 100/100 stars !!!
:)
It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review. Stay tuned for some exciting new features that will be released this month.
Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.
Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.
quick and efficient
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
Beware- this app charges you even after you have uninstalled it.
Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This was a Shopify billing cycle issue. When you made our support team aware that you had uninstalled, we immediately refunded you the charge. We hope this sheds light into the matter. Again, thank you for being a Wholesale Gorilla customer for all these years.
Works great, does exactly what it's suppose to do. Easy and quick to set up.
Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.
We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.
Easy to use with very swift responses from the customer support team.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!
We strive to provide excellent service, and your feedback helps us do that. Thanks!