Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

March 19, 2024

Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.

Haus of Dizzy
Australia
Over 2 years using the app
Wholesale Gorilla replied March 25, 2024

We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.

Edited June 6, 2024

When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.

Meticulous Detailing Inc.
Canada
About 3 years using the app
Wholesale Gorilla replied June 13, 2024

Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!

March 14, 2024

It’s been a great help having WSG! We are able to really grow our B2B business with their app while working off of a standard shopify plan. Support is fast and very helpful. The app isn’t buggy and it gets a lot done!

Knotty Electrics
Canada
Over 1 year using the app
Wholesale Gorilla replied March 19, 2024

So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.

March 13, 2024

Simply put- the best wholesale app we've tried. It does everything we need and more. The UI is very intuitive and the support documents are thorough yet concise.

The support staff is top notch as well. If there is ever an issue, they are quick to respond, friendly, and very knowledgeable.

Überleben
United States
Over 2 years using the app
Wholesale Gorilla replied March 19, 2024

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

April 19, 2024

Plays an essential role in running our B2B shop with the flexibility of offering different discounts across customer groups. Runs very reliable and the support team is fantastic!

b2b-hoppenworth-ploch
Germany
Almost 3 years using the app
Wholesale Gorilla replied April 26, 2024

Making a positive impact is what motivates us. Thanks for choosing Wholesale Gorilla!

January 27, 2024

So far the app has been pretty simple to setup and use. I like that you can exclude and differentiate discounts differently for the same "Dealer" (i.e. some products are 20% off and some have a "set" price no matter the retail price)

Also customer service was incredibly fast in fixing a coding issue that was showing the incorrect price at checkout but the right price at the cart. It ended up being another app redirecting the checkout but they implanted some coding in my theme and got it handled in under an hour (pretty damn impressive these days).

So far no issues but will update if I have any!

GateKeeper Off-Road
United States
2 months using the app
Wholesale Gorilla replied January 29, 2024

Warmed by your review! Glad we helped & you're enjoying features. As for future issues, we recommend reaching out via chat or email for immediate help - we'll patch things up ASAP!

March 27, 2024

Super easy to set up, and the customer service is top notch. It is an affordable solution for a growing business and I definitely recommend it to others.

rnnr
United States
Over 1 year using the app
Wholesale Gorilla replied April 8, 2024

We appreciate you taking the time to share your experience with Wholesale Gorilla, and can't wait to add in even more great features.

February 28, 2024

It's a clean, simple app with everything I need to run my wholesale platform alongside my e-commerce business. The customer service is consistently incredible.

ReCreate Clothing
New Zealand
About 2 years using the app
Wholesale Gorilla replied March 19, 2024

Your positive feedback is fuel for our team! We appreciate you taking the time to share your experience.

March 25, 2024

Ann was very helpful and offered clear instructions with screenshots so that I could resolve an issue with our wholesale portal. Thanks again for your help!

Trueleaf Petcare Inc
Canada
5 months using the app
Wholesale Gorilla replied April 8, 2024

Your positive feedback is fuel for our team, and helps others discover what we offer. Thanks so much!

February 5, 2024

I've been using this app for 3 or 4 months now and I love it. It's easy to use, and the support is fantastic. I sell at a lot of conferences- mostly B2C but with frequent B2B enquiries and it's so good to be able to direct people to the website to create a wholesale account.
The developers even went out of their way to help me hide a customer facing multi-buy table (from another app) from my wholesale customers.
Highly recommended.

The Christian Poster Company
United Kingdom
6 months using the app
Wholesale Gorilla replied March 19, 2024

Thanks so much for sharing your experience with Wholesale Gorilla! We look forward to making the app even easier to use in the future and your feedback helps with that goal.