Wholesale Gorilla , 248 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

April 10, 2024

アプリの使用感は複雑ではありません。
カスタマーサービスがフレンドリーで親切なので大変助かります。

Musubi
Japan
About 3 years using the app
Wholesale Gorilla replied April 16, 2024

So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.

September 20, 2023

Wholesale Gorilla is a perfect app! We need to keep wholesale products separate from retail and control who has access, and WG does just that. It integrates with Shopify flawlessly and we can use the Collection feature to organize products for wholesale ordering. We currently have orders set as drafts, meaning we get to review and approve or edit orders before fulfilling them or collecting money. The wholesale customer order form is clean and simple, and provides space to add custom messages (which comes in handy when we have seasonal increases in orders and longer wait times). We have been using WG for a few years now and the very rare hiccup (likely caused by Shopify's random updates to code) gets fixed right away by a real person on the team.

Alaska Salt Co.
United States
Over 4 years using the app
Wholesale Gorilla replied September 22, 2023

Thank you for the glowing review! We're glad you're enjoying our features and support, and we look forward to releasing even more great features to streamline your wholesale business.

December 5, 2023

Wholesale Gorilla is simple to use and it comes with excellent support. Highly recommended!

Super Snouts Hemp Company
United States
7 months using the app
Wholesale Gorilla replied December 15, 2023

Thanks so much! We look forward to bringing you even more great features and we're here to help as needed.

October 17, 2023

Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!

Tre Ponti USA
United States
Almost 2 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for being a multi-year Wholesale Gorilla customer! If you ever need us, we're just an email or chat away.

September 27, 2023

I love this app. Tore my hair out researching wholesale options for a couple years, waffled back and forth with Faire, finally found Wholesale Gorilla and haven't looked back. Was there a learning curve? Yes. Were there some glitches and customization needed and support tickets sent? Yes. And the team is amazing, they are responsive and clear and helpful and what's best, human. They are lovely and personable and never annoyed by my nervous time sensitive small-biz-owner-distracted queries. Bottom line, the app works exactly as I need and gives me total control over growing the wholesale side of my business. And it's part of my shopify site so there's one single inventory to manage which is huge. Are you debating? Go for it. Even if you don't figure it out all at once, the team will be there to help.

Expedition Press
United States
About 1 year using the app
Wholesale Gorilla replied September 29, 2023

Your review means the world to us! We are so grateful for your feedback, and we are committed to providing you with the best possible experience. We are excited to continue developing new tools and features that will help you grow your wholesale business, and we are always here to help if you have any questions or need assistance.

December 5, 2023

Looks good but didnt work propper. Several issues in the checkout process ...

Pergola24
Austria
20 days using the app
October 30, 2023

Good app and meets all our needs when providing wholesale to our customers. Tech support also speedy to answer any questions.

Oh Happy Home
Australia
About 3 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for your review! Wishing you & your store continued success.

August 8, 2023

The app has not only worked perfectly the whole time we have used it but their customer service has been exceptional. Whenever we have needed anything they get back within 24hrs and fix things right away. Excellent bang for your money.

swedethings-cad
Canada
Over 4 years using the app
November 13, 2023

J'aime tellement cette application! J'ai travaillé avec une autre pour le wholesale pendant des années et j'arrivais toujours avec des problématiques. Avec Gorilla c'est tellement simple et sans procblème. Même mes clients me disent que c'est plus simple. J'adore l'application!

PiCO Tatoo
Canada
3 months using the app
Wholesale Gorilla replied November 17, 2023

Thanks so much! We're thrilled to hear that you & your customers are benefitting from our app, and look forward to bringing you even more helpful features in the future.

June 16, 2023

Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly.

The best wholesale solution I could find. Lots of options to fit multiple needs we have.

Crafted Bath & Body
Canada
Over 2 years using the app
Wholesale Gorilla replied June 19, 2023

We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best,

The Wholesale Gorilla Support Team