Wholesale Gorilla , 206 reviews

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying the wholesale process with its user-friendly setup and features like quick order forms, customizable discounts, and separate inventory tracking. It's praised for its reliable performance, responsive customer service, and cost-effectiveness. Merchants appreciate the efficient management of wholesale customers and pricing, prevention of overcharging on shipping, and the provision of different free shipping thresholds for retail and wholesale customers.

June 1, 2023

Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.

Wallowa Valley Cleaning Products
United States
About 2 months using the app
August 1, 2023

Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.

Be. Bangles
Australia
About 2 years using the app
August 25, 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Joju
United States
8 months using the app
Wholesale Gorilla replied September 1, 2023

Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.

July 10, 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers.

Very easy to use interface

JNI Wholesale Makeup & Cosmetics Distributors
United States
8 months using the app
Wholesale Gorilla replied July 12, 2023

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.

May 18, 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Just Shear
Australia
Over 2 years using the app
April 6, 2023

We are very happy with their service and got everything we need so far. Skilled and accommodating customer service.

NSP Nutrition
United States
Over 3 years using the app
October 4, 2022

Team very easy to deal with and responsive to any issue. App works well, can be glitchy if not optimised for the theme, since optimized works very well.

Vita-sol
Australia
Almost 2 years using the app
November 11, 2022

VERY BAD I ASK OVER AND OVER FOR HELP!!!!
ITS LOOK OK WHEN I START BUT NOBODY HELP ME UNTIL TODAY
I SEND 4-7 MAILS...... AND ASK FOR CHANGES... THANKS ORIAN

Me369
Netherlands
3 months using the app
Wholesale Gorilla replied November 17, 2022

Hi Orian, I'm sorry to hear about your experience. We replied to all of your messages, usually within a few hours, but we haven't heard back from you. Please let us know if we can help in any way. Thanks!

June 20, 2023

This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.

Candyland
United States
About 1 year using the app
Wholesale Gorilla replied June 21, 2023

Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.

March 14, 2023

We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!

Life of Colour
Australia
About 2 years using the app