Reviews (270)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its dual capability to manage B2B and B2C operations seamlessly on one platform, offering flexible pricing for wholesale customers. They find the interface user-friendly and value features like quick order forms and exclusive access to wholesale pricing. The app is recognized for its dependable performance and outstanding customer support, with team members like Clementine and Ann receiving specific commendations for their responsive and effective assistance, even during holidays. It is considered a valuable tool for merchants aiming to grow their B2B segment.

September 4, 2023

Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform.
It's far to expensive compered to the quality of the app and the service received when problem occurs.

DogCoach
Denmark
Almost 5 years using the app
Edited March 5, 2024

The best available wholesale app in shopify. Have been using more than a year. Good customer service and glad they keep upgrading.

Just updating my review. Still using Wholesale Gorilla after 4 years. Works great!

Ellisonyoung.com
United States
Almost 5 years using the app
March 4, 2020

This app is very useful and does what it promised. Very easy to use and customer support is very prompt and helpful! Highly recommended

NAYOTHECORGI
United States
Almost 5 years using the app
Edited October 19, 2023

I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.

exit343design
United States
Over 4 years using the app
Wholesale Gorilla replied October 2, 2023

Thank you for your kind words! We're glad to hear that you've been enjoying the app. We're always happy to help via email or via our new chat support.

September 20, 2023

Wholesale Gorilla is a perfect app! We need to keep wholesale products separate from retail and control who has access, and WG does just that. It integrates with Shopify flawlessly and we can use the Collection feature to organize products for wholesale ordering. We currently have orders set as drafts, meaning we get to review and approve or edit orders before fulfilling them or collecting money. The wholesale customer order form is clean and simple, and provides space to add custom messages (which comes in handy when we have seasonal increases in orders and longer wait times). We have been using WG for a few years now and the very rare hiccup (likely caused by Shopify's random updates to code) gets fixed right away by a real person on the team.

Alaska Salt Co.
United States
Over 4 years using the app
Wholesale Gorilla replied September 22, 2023

Thank you for the glowing review! We're glad you're enjoying our features and support, and we look forward to releasing even more great features to streamline your wholesale business.

April 30, 2020

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Svapologia
Italy
Over 4 years using the app
August 8, 2023

The app has not only worked perfectly the whole time we have used it but their customer service has been exceptional. Whenever we have needed anything they get back within 24hrs and fix things right away. Excellent bang for your money.

swedethings-cad
Canada
Over 4 years using the app
Edited December 5, 2023

We have been using this app for over 4 years and they don't disappoint!

Bocce's Bakery
United States
Over 4 years using the app
November 12, 2018

This app is easy to install and easy to set up. Great customer service there to help with short turn around. We were in the middle of updating our site and had to switch themes. The switch was done smoothly! Highly recommended!!!

Isola
United States
Over 4 years using the app
March 21, 2024

Easy to use and intuitive with good manuals online as well as quick personal service. It'd be nice if the volume discount were included in the advanced package. Still great value for money compared to other apps.

Paso Paso - Farmer Owned
Germany
About 1 month using the app
Wholesale Gorilla replied March 25, 2024

We're always working to improve, and your review helps a lot. Thank you!