Wholesale Gorilla , 176 reviews

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 5, 2021

Using the app is easy with great documentation. We had a few issues with setup and contacted support, they were helpful in getting them resolved. Support replied in a timely fashion as well.

The Letter Gift Shop
United States
Time spent using app: 10 months
May 3, 2021

WSG works exactly as advertised. We're using it on a dedicated wholesale storefront for the additional features (aside from applying wholesale pricing) such as Quick Order Form, product exclusion, wholesaler signup, backend wholesale order creation, volume discounts, and more. Clementine has been extremely helpful and friendly and responds to requests swiftly. Keep up the great work!

Stellar Biotics Wholesale
United States
Time spent using app: About 2 hours
Edited January 2, 2023

Thank you SO much wholesale gorilla
I love your product and service SO MUCH, you guys are always so nice and helpful and that is SO rare these days! I truly appreciate you all

Mystic Supplies
United States
Time spent using app: Over 3 years
April 20, 2021

I'm super happy with the app and the customer service.. I asked on little question and they came back super fast with exactly what i needed.. 5 stars

The Epic Shop
Switzerland
Time spent using app: Over 2 years
April 15, 2021

It's a fantasic product easy to use and most importantly support is fast and reliable. Great work team.

my wee fairy door
New Zealand
Time spent using app: 6 months
Edited April 12, 2021

Does everything we wanted our past wholesale apps to do. Thank you! Ran into an issue where requests for help weren't being responded to but it quickly got fixed after they realized our requests were being sent to their SPAM folder (see old comment below) -------- In the exact same boat as the previous comment. Love the app but we've submitted numerous requests for help recently that have not been answered. Sent them from several different email addresses. Please respond or we will have to move on. This has become extremely frustrating.

Baleen
United States
Time spent using app: About 2 months
Wholesale Gorilla replied April 12, 2021

Hi there,

I'm glad you're enjoying the app! I'm sorry about the frustration you experienced when trying to contact us.

It looks like our ticketing service was incorrectly flagging the email you reached out to us from as a potential spam email. Sorry about that!

We've reached out to you via email, and are happy to help you with any other issues you may have there.
Thanks,
Matt

April 12, 2021

Awesome app. i just sorry to say that i'm trying to communicate with the support since last week and nobody wrote me back yet, if they dont fix a code form me i'll need to find another app.. please write me back i really like this app!

NEWLEIVIP
Italy
Time spent using app: 26 days
Wholesale Gorilla replied April 12, 2021

Thanks for the kind words!

I'm sorry you had some trouble getting in touch with us!

I looked through our support tickets and didn't see any emails from the email associated with your store. It's possible that our spam filter may have caught your messages. I'm sorry about that!

We've reached out to you via the email we had on file for your store. We're happy to help with any issues you have.
Thanks,
Matt

March 31, 2021

Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!

Cheerful Hound
United States
Time spent using app: 2 days
March 30, 2021

Love this app for our boutique clothing shop. It completely runs our wholesale program. Great customer service as well. Highly recommend :)

Paislee's Closet
United States
Time spent using app: 8 months
March 26, 2021

Best wholesale app on the App Store! Simple, powerful and fully functional. Their support is wonderful and they even offered to customize my theme to improve functionality with 3rd party apps. Highly recommended!

SimpliDock
United States
Time spent using app: 2 days