Wholesale Gorilla , 247 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

July 10, 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers.

Very easy to use interface

JNI Wholesale Makeup & Cosmetics Distributors
United States
8 months using the app
Wholesale Gorilla replied July 12, 2023

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.

August 31, 2023

Recommended by a developer. Working well... simple... love it! Seems to do everything we need and probably more

Fresh Chef Frozen Meals
New Zealand
About 2 months using the app
Wholesale Gorilla replied September 1, 2023

Welcome to Wholesale Gorilla and thank you for your kind review! We're just a chat away if you need any help with anything.

May 10, 2023

With minimal effort and time on my part, this app has provided me with a complete wholesale solution for my business... and it's simply bolted on to my existing retail store! the support has been excellent for the few minor style customisations required for my theme. Highly recommend!!

Butcher Baker Grocer
Australia
About 2 months using the app
Wholesale Gorilla replied May 11, 2023

Thanks for the love, let us know if you need any help in the future!

June 20, 2023

This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.

Candyland
United States
About 1 year using the app
Wholesale Gorilla replied June 21, 2023

Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.

June 1, 2023

Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.

Wallowa Valley Cleaning Products
United States
About 2 months using the app
August 1, 2023

Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.

Be. Bangles
Australia
About 2 years using the app
Edited March 6, 2024

Ken Brummage of Gorilla Wholesale offered me amazong support and helped me understadning fully how the app works.
I would defintely recommend a Calendy chat with Ken in your free trial if you are thinking of taking a Wholesale App, he takes a common sense approach to working things through and understands what would work best for me.

frankysbowtique.com
United Kingdom
3 months using the app
Wholesale Gorilla replied July 18, 2023

We're sorry you did not have a positive experience with the app. The communication delays are being addressed as we're rolling out chat support in the coming week as well as onboarding-specific support to assist new users on the app. We hope you will consider Wholesale Gorilla in the future. We're committed to providing our users with a positive experience, and we're confident that you'll be happy with the app once the communication delays are resolved.

May 18, 2023

This app let me cancel my other subscription costing much more money.
It does what I need.
Plus I had a few questions & they were answered very quickly !!!!

Principle Denim
United States
1 day using the app
September 6, 2023

Facile d'utilisation et complète, l'application Wholesale Gorilla est exactement ce que je recherchais pour le volet vente en gros de ma boutique. De plus la qualité ainsi que la rapidité de l'équipe de soutien pour répondre aux questions est excellente. Je recommande fortement.

W Communication SÉPAQ
Canada
3 months using the app
Wholesale Gorilla replied September 20, 2023

Thanks so much! We're pleased to offer quicker support thanks to our new chat feature, which gives you direct access to our experts for quick and easy help.

October 26, 2023

Sie schaffen es leider nicht die App qualifiziert zu übersetzen Support hält ein hin aber hat keine Lösungen die App ist absolut nicht verständlich und ihr Preis definitiv nicht wert

Bobbis Store
Germany
About 1 month using the app
Wholesale Gorilla replied November 7, 2023

Thank you for testing our app. Our app admin is not available in German, only English. Recently Shopify rolled out auto-translation in the Shopify App page, which gave the impression our app and many other apps were enabled for German and other languages. We apologize for the confusion. If you would like to try us out in the future, we're happy to facilitate the install process with you over Zoom to hopefully alleviate any language issues in the app admin. Thank you again.