Reviews (393)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
February 20, 2024

After the returns platform we were using sunsetted in October 2023, we quickly transitioned over to Loop, per our previous partners recommendation. Though there have been a few glitches to work through, the Loop CS team and our dedicated CSM Jackie have been extremely responsive / helpful. We hope to continue benefiting from this return platform and definitely recommend giving it a try!

ace&jig
United States
6 months using the app
Loop replied February 27, 2024

Thank you for sharing your experience! We appreciate your patience as we work through any glitches and are glad to hear that our customer support team has been responsive and helpful. Thank you for this recommendation!