Reviews (631)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 20% of ratings are 1 stars
All reviews
Edited July 9, 2024

Worst service
Fake weight discrepancy,
I am selecting Air service and also fastest to give good service to our customer, but product not getting pickup even after several follow up and they always ask to wait till evening. And they don't have customer service after that. For fake weight discrepancy I am moving to consumer forum, even in Image provide by courier service provide our parcel clearly visible, size is smaller than 4*6 inch courier slip still they charging higher volumetric weight. waste of time being with ship rocket. I will also make reel for the same and post across social media and review for service.

Jenni and Janki
India
7 months using the app
Shiprocket - Shipping in India replied March 11, 2024

Hi! That's not what we want you to experience and we are sincerely sorry. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB