Reviews (393)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
March 26, 2024

Loop is a suitable application for those focusing solely on domestic returns rather than international ones. Although Loop claims to support international returns, this feature falls short in reality. They rely on third-party apps to generate return labels, incurring additional costs. The third-party service, typically Easy Post, proves cumbersome and not user-friendly. Moreover, Easy Post functions more as a developer platform, requiring a dedicated team for optimal use. Consequently, utilizing Loop becomes impractical and costly. It's advisable to explore alternative return applications and refrain from committing to any contracts with Loop until thoroughly evaluating their services.

Tuner Depot
Canada
5 months using the app
Loop replied April 24, 2024

We truly appreciate your feedback, it helps us continuously enhance our services and address the concerns of our users.
We’ve taken note of what you shared about our international returns process and have reached out to assist you with setting this up to work for your brand.
We value your business and are committed to ensuring your experience with Loop meets your expectations. Should you be open to discussing our international returns offering, we genuinely believe that you’ll find our platform to be a valuable asset for your business.