Reviews (766)
Overall rating
4.8
April 5, 2024
I removed the app a year ago and just realized you were charging me for an entire year $14.99/mo. I checked the account and it showed I didn't have a subscription because I canceled it a year ago. SO SHADY.
Art Emerge Gallery
United States
About 1 year using the app
Gelato replied
April 7, 2024
Hi there,
We're sorry to hear you've had an unexpected experience with us.
We've reached out to clarify the account the subscription was under, and have provided you with a refund as we can see it was intentional, and not your primary account.
If there's anything further we can do please let us know.
Best regards,
Kyle
Head of Customer Service