BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Reviews (4,258)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
May 16, 2024

I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.

Expressive DeZien
United States
Over 4 years using the app
Booster SEO replied May 17, 2024

Hi Expressive DeZien,
​
Darrel here from Booster SEO. I've read your recent app store review and sincerely apologize for the inconvenience caused.
​
Sorry for any confusion here. The reason you were charged is that you uninstalled the app after your monthly subscription began or renewed which was on May 5, 2024, you uninstalled the app on May 13, 2024. No worries though, we will be happy to get this sorted for you.
​
We have gone ahead and sent you an email to resolve this issue.

We look forward to your response to our email and hope you are open to clearing this up.
​
Cheers,
Darrel