Reviews (656)
Overall rating
4.2
Edited June 12, 2024
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.
Dharma Originals
India
5 months using the app
Shiprocket - Shipping in India replied
May 24, 2024
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB