TikTok

App is giving mixed messages and results ....

I keep receiving emails telling me that my shop has been approved to sell apparel and I need to download the tik tok app in my shopify store to upload my catalog.

I tried to do so in order to upload my catalog and received the message that my application was actually rejected

but yet I was approved to purchase $70 a day advertising ( in a rejected shop) ?!?!?!

Also, how do you reject a shop that has been in business over 20 years with my business license, EIN number and reseller certification all submitted ?!?!

Very confusing and frustrating !!