Reviews (655)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 20% of ratings are 1 stars
All reviews
July 9, 2024

Very poor service. Staff is rude and they never have solutions for anything. So many lost package and no solutions after that too. No delivery on time, Most of the time I have received my COD Remittance after 15-20 days. My customers received different products than we have sent and they take no responsibility for that too. PATHETIC SERVICE.

flyingwings
India
Over 2 years using the app
Shiprocket - Shipping in India replied July 30, 2024

Hi! Apologies for the inconvenience caused. We tried connecting with you but there was no response from your end. Please share your concern in details on escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV