Reviews (766)
Overall rating
4.8
July 28, 2024
Nice idea. But support has been abysmal. I really hope they can fix things. If not, we're out. Just don't expect good support.
Flashback Shop
United Kingdom
Over 1 year using the app
Gelato replied
July 30, 2024
Hi there,
We sincerely apologize for the communication issues you’ve experienced. It seems that some of your replies may not have been received, which contributed to the difficulties you faced. It looks like our support team has already reached out to gather more details and address the situation.
We are committed to resolving this issue and enhancing your experience with us. I’ve contacted you directly via email to ensure we address this thoroughly. We are dedicated to learning from this feedback and making the necessary improvements to better serve you in the future.
Kind regards,
Bart
Gelato Support Team