Reviews (814)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited August 22, 2024

Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation

Crk
Canada
4 days using the app
Avada Retention replied August 24, 2024

Dear CRK Store Owner,

Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on your automation.

We understand how crucial it is for your email marketing to function smoothly, and we apologize for any inconvenience this has caused. Our team is currently investigating the issue to prevent similar problems in the future and to ensure that our support and updates meet your expectations.

Please let me know a convenient time for us to discuss this further, or feel free to provide any additional details that could help us address the problem more effectively.

We value your feedback and are committed to improving our service. Thank you for your patience and understanding.

Best regards,
Avada Support Team