Reviews (1,949)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

January 9, 2025

An intuitive email marketing app with outstanding support!

Avada has proven to be an excellent choice for managing our email marketing campaigns. The interface is very intuitive and easy to use, even for those with little experience in the field. The wide range of features allows you to create professional campaigns in just a few steps, with useful tools for advanced automation and segmentation.

One of the app's standout features is its exceptional support team. I needed assistance to resolve an issue, and Audrey was fantastic: quick, professional, and incredibly helpful. Thanks to her, everything was resolved in no time!

I highly recommend Avada to anyone looking for a reliable solution and a customer support team that truly makes a difference.

Nannini Dolci e Caffè
Italy
About 1 month using the app
November 29, 2024

Great product and customer support team! Usually online and super helpful. My latest interaction was with Hana, she was friendly, responsive, and quickly helped me resolve the issue I was having. I'd recommend Avada for anyone looking for a solid email marketing solution.

Liquidation Plus
Canada
Over 1 year using the app
January 29, 2025

Customer support was quick and easy Sonny did was clear and fast in their work.

Dean Gordon Guitars
United States
Over 2 years using the app
January 9, 2025

Audrey from the Avada team was really helpful with navigating how to create pop ups for my website. At first i was struggling to navigate my way around the app, but she assisted perfectly and i now know how to create pop ups!

Stainless Australia
Australia
4 months using the app
February 4, 2025

So far so good. they are helpful. Special thanks to Hana who is helping me send out my first blast

PremiumBrandGoods
United States
10 months using the app
February 3, 2025

This is a hidden gem. The support team is very helpful and responsive as well. I had help from Hana, she was excellent. I have no idea how email marketing works but she held my hand through the whole process

Just Home Furniture
South Africa
About 1 month using the app
December 6, 2024

Quick and helpful response from an amazing customer service, especially Hana!
They don't 'hard-sell' their upgrade plans but really helps users to get to know the app. Great experience.

HARRISON WONG
Hong Kong SAR
28 days using the app
January 16, 2025

Great customer service, super responsive and knowledgeable. Audrey was a great help!

PS I Love You
Taiwan
Over 1 year using the app
December 7, 2024

I just installed the app and the app is wonderful. I was facing some issues and your chat support feature is really nice and timely. I talked with Jasmine and see answered all the queries quickly and effectively. I really loved her timely responses and the way she tried to understand what actual problems I was facing. If I get a chance, I would like to send flowers to her address as a token of love.

DooWoo
India
19 days using the app
December 21, 2024

This app is really great! It is both flexible and versatile, with a free plan perfect for getting started in email marketing. The customer service is exceptional: ultra responsive and always ready to help you quickly and efficiently. Special mention to Audrey, who supports users with great professionalism and kindness. I can’t wait to experience all the features Avada Email Marketing has to offer

Armonie Home
France
2 days using the app