Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

January 3, 2024

The perfect email app. I have worked with several platform but I really think this one is the best! Customer service is very good and super fast communication. I have been helped very quickly and very well by Emily, she has answered my questions well and quickly allowing me to move on quickly as well. In short top app

Hello Sleek
Netherlands
5 months using the app
February 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark.

It's not often that you get immediate help and also from a real person! Thank you Hana

Atelier Akina
Australia
23 days using the app
March 7, 2024

We're so happy to discover this app. The suuport of Emily was also very helpful: she's always here to help and advice, even beyond your need. Thank you!

SYL-X
France
About 1 month using the app
February 25, 2024

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes

ANTEPLİM
Germany
14 days using the app
Edited April 13, 2024

Great support very fast and responsive. I really appreciate the help and it made it easy to find the information I needed... Thanks Audrey

Kingdom Seekers Apparel
United States
13 days using the app
March 10, 2024

Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!

Glow Until Dawn
United States
13 days using the app
February 4, 2024

the answers came quick, CS was friendly and helpful, got the solution

Naiya Lingerie
Estonia
4 months using the app
January 23, 2024

In free tier only Avada is providing 400 emails/day which is really good to go options for startups with less than 500 contacts like me. I recommend Avada email marketing app and customer support is on top particularly 'Audrey' who supported me for all my needs in email marketing automations. Thanks.

RiniShoppe
India
17 days using the app
March 23, 2024

Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!

Modded Skin
United States
7 days using the app
January 19, 2024

I looked for several email marketing apps, and I chose this one for tracking. It has very powerful functions. Thanks to Audrey’s help, I solved many of my problems that I didn’t understand when using them. Thank you very much Audrey!

Esdomera
United States
About 1 month using the app