Reviews (1,952)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing and customer engagement. They praise its intuitive interface, user-friendly design, and features like advanced automation and segmentation tools. Customizable templates and forms are also noted for boosting subscriptions and sales. The customer support team is commended for their responsiveness and expertise. Merchants appreciate the straightforward onboarding process and the positive impact on their marketing efforts.

October 18, 2024

I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful

Mula Mozza
United States
About 2 months using the app
February 28, 2025

Thank you Hana for helping me, she responded to all my questions and helped me solve my problems

Roshanara-paris
France
About 18 hours using the app
October 10, 2024

It's easy to use and offers free trial. The agents are extremely kind and friendl. They can help me out within a few minutes.

RibbonBow & Rose
United States
5 months using the app
September 24, 2024

Quick, cool and very useful! Got small problems with UI, but Jasmine give me quick answer and help me! This one app is great, easy to manage all.

airsoftgrenades
Latvia
Almost 2 years using the app
January 27, 2025

Hana was a great help as I start installing the app for my website. She answered all my inquiries and didn't leave until we configured the pop-up that I need!

MacroFit by PeruvianPrincessFit
United States
About 1 hour using the app
September 18, 2024

I have been using this app for the past one week now . Best thing for me is that it has a very detailed and easy to understand workflow that gives great control , beautiful ready made forms and automations to choose from . Since I installed it , my subscriptions have risen quite a bit but most important is their customer support .. very patient and thorough . They really try to understand the issue and resolve it for you .. and the plans rates are quite reasonable compared to other apps . So far it has been great going and hopefully i can continue.

korobidesign
India
3 months using the app
October 25, 2024

Hello Hana has consistently demonstrated strong problem-solving skills and dedication in their role as an Application Support Executive. They have shown an excellent understanding of the applications they support, enabling them to provide efficient and effective solutions to a wide range of user issues.

thirty1jewelry
United States
21 days using the app
Edited February 4, 2025

I've been using the Avada Email Marketing App for a while now, and it has significantly streamlined my email marketing efforts. The app itself is intuitive and packed with powerful features that make running campaigns a breeze.

What truly sets Avada apart, though, is their exceptional customer service. Alyssa, in particular, has been fantastic. She is always ready to assist, providing prompt and detailed responses that go above and beyond to ensure our needs are met.

The support team is accessible and very knowledgeable, making troubleshooting any issues an efficient and hassle-free process. I highly recommend Avada if you're looking for an email marketing solution that comes with reliable and responsive support!

FRISKY BUSINESS SG
Singapore
Over 1 year using the app
October 15, 2024

Hana has been incredibly helpful. It even turned out that the issue wasn't related to the Avada product, and despite the fact that I was using it incorrectly, she kindly guided me to solve the problem. I'm truly grateful.

SYRS - シルズ
South Korea
21 days using the app
January 31, 2025

Audrey have been particularly good help. Thanks for everything.

Magic Fajas Shop
Spain
About 1 hour using the app