Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 10, 2024

Great app with excellent and instant customer support! I highly recommend this app to everyone.

MARKET99
India
4 days using the app
July 27, 2024

Application very complete and helpful, a bit complicated to use, thank god i had Hana assisting me. She was amazing and went above and beyond to assist me. Great support. Thank you

Vita Sana
United Arab Emirates
3 months using the app
July 16, 2024

It's really helpful with fast and good feedback from their customer support team, especially Hana! Thanks for her help and advice!

Paper Whisper
Sweden
6 months using the app
August 11, 2024

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Madeluxe
Netherlands
About 20 hours using the app
September 4, 2024

Amazing and customer service is great!

TheGreenRoom
South Africa
3 months using the app
October 23, 2024

Customer Support was awesome! Hana was the best!!

Café Solara
United States
5 days using the app
August 15, 2024

Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.

Threadwood The Label
Hungary
About 6 hours using the app
August 12, 2024

It was a pleasure to work with Audrey, thank for everything

KIGNOLA
United Kingdom
2 months using the app
November 15, 2024

Exceptional support, thank you, Sonny, for going above and beyond!

Berber Wool Rug
Morocco
3 days using the app
September 27, 2024

Been great so far. Just exploring at the moment and setting up my automations. Still have things to set up and probably will have questions.

But so far, it's looking great and Hana has been super helpful :D

Candy Kingdom
United Kingdom
About 1 hour using the app