Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 10, 2024

Support helped me immediately with a working solution. Great!

Ambérnin
Germany
About 3 hours using the app
August 16, 2024

Really good experience, Representative Tiana quickly helped me and provided solution.

The Vinayaka
Canada
About 16 hours using the app
Edited August 4, 2024

Audrey from customer support was very helpful! She was patient with all my questions and even ran tests to make sure everything was running smoothly!! Totally recommend Avada for your email marketing needs :)

Sin Pena
United States
2 months using the app
July 30, 2024

Audrey was great, got the issue resolved quickly.

3Dp Train
United States
24 days using the app
June 11, 2024

Integrating Avada Email Marketing with our Shopify store was seamless, thanks to Hana's exceptional support. She guided us through each step, ensuring everything was set up perfectly. Avada's user-friendly interface and powerful features have significantly improved our email campaigns, increasing engagement and sales. Highly recommend for any Shopify store owner!

Thank you, Hana and Avada team!

Khushify
India
5 months using the app
October 6, 2024

Great support provided by Audrey in setting my flows.

Monsta-RC
United States
About 14 hours using the app
June 11, 2024

I would not recommend it because every time I send out a campaign we lose more subscribers. I asked about a customer sender's domain but I was referred to setting up different emails for marketing and transactions.

OLIVIA RIEGEL®
United States
About 2 years using the app
October 30, 2024

Good customer support, Hana helped me to fix an issue in no time.

blu Shop
United Arab Emirates
About 1 hour using the app
June 26, 2024

The app is easy to use, a bit expensive in my opinion but great for beginners and advanced users.
also, Great support from Lydia, thanks a lot!

Aylal Beauty
United Kingdom
2 months using the app
June 29, 2024

Avada Email Marketing & SMS app has great marketing automation features to offer. The app is easy to use with great guidance and help from the Team especially Hana whom I have had many dealings with when I have queries and issues. Hana has been great and very patient in assisting me. Thank you.

Scarlett Rolling
Australia
14 days using the app