Reviews (3,146)
ReCharge has been a solid vendor in working with us in making the continuity side of our business run solid everyday. The featureset of the Recharge app is comprehensive and well-thought out and support has been outstanding.
Recently, our Technical team ran into a significant issue while working thru migrating one of our customer groups into Recharge. Nick, at ReCharge, was my main contact in dealing with the bug.
Even though our team was responsible for the issue, Nick not only quickly confirmed the problem but also began working thru a variety of edge-cases with his team in understanding what impact a fix might have on our company. And without any prompting, he brought in an engineer and spent the bulk of a day writing and testing a solution before deploying a successful fix for us.
In a world where companies are leaning more on vendors to handle complex parts of their business, we are happy to be working with a partner who cares about us as a customer and works hard to provide consistent solid service.
