Reviews (5,049)
Overall rating
4.5
September 8, 2024
so confusing and complicated to get conversion tracking from google ads to work with shopify, honestly ridiculous. even after going through all the steps, still does not work.
LetzGlow
United States
About 1 month using the app
Google LLC replied
September 9, 2024
Hi
We are upgrading our conversion and tracking to the new Web Pixel methods, but there are no interruptions in service while we change over to the new process. If you see "Web Pixel disconnected" in the Customer Events settings, it simply means we have not migrated your store yet. As long as you have Conversion Tracking on in the channel app settings tab, you should see your conversion tags operating properly. If you don't, please contact us through the Google and YouTube App > upper right Get Support to reach out app specialists directly.
