Reviews (655)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 20% of ratings are 1 stars
All reviews
Edited October 3, 2024

Things are getting better with Shiprocket. Especially with the escalation and the senior team helping with certain issues namely Deepak and Farha. They are extremely helpful and we are grateful for their support and prompt responses. The customer care team is quite helpful as well. I hope for these fake attempt deliveries, NDR issues, Panel Issues and Refund Issues to be sorted soon so we can continue a healthy collaboration with them.

Kér, for your Body & Mind
India
12 months using the app
Shiprocket - Shipping in India replied September 25, 2024

Thank you for acknowledging our team's efforts, especially Deepak and Farha. We’re glad to see improvements and truly appreciate your trust.

We’re actively resolving the remaining NDR issues to ensure a smoother experience. Your partnership is important to us.

If you’re comfortable, we’d appreciate it if you could update your review to reflect the improvements.