Reviews (329)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
All reviews
Edited March 18, 2025

*update*
They have told me that the support person was incorrect after all and refunded the subscription. They have chased across multiple channels asking me to remove the one star review. I've had to reinstall and give access permissions again just to edit this review, but i'll be deleting it again now.

*original review*
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.

They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.

Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on eParcel, not MyPost Business.

Pretty unethical imo

Angy Paws
Australia
5 days using the app
Easyship replied October 23, 2024

Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.

Our Support Team have reached out to you via email to investigate this matter. Please don't hesitate to contact our team whilst we look into this as a matter of priority.