Upcart—Cart Drawer Cart Upsell

Upcart—Cart Drawer Cart Upsell

Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
October 15, 2024

as other users already written. this app is so buggy, that it destroys your business. it added random products to cart without displaying them, after hours the customer service told me he opened a ticket! sometimes they dont answer! the other day the add to cart button was not working and i made zero sales, till i found out! found every day another error and they charge 50€ for this! uninstalled it! customer support needs hours to answer, it seems like its not neccesary to take care when the easiest functions not working! do not install this app!

doyos
Germany
4 days using the app
Aftersell by Rokt replied November 13, 2025

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been. This isn’t the kind of reliability or support we want our users to encounter.

Our team has reached out directly to investigate what happened and help ensure everything is resolved as quickly as possible. We truly appreciate you sharing your feedback! It helps us improve both our app’s stability and our customer support. 💬✨