Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost Average Order Value (AOV) and conversion rates, leading to increased sales. It offers upselling features, free shipping calculation, and an announcement bar. The app is praised for its ease of installation, user-friendliness, and compatibility with various themes. It's known to increase product quantity in orders. Merchants commend the customer support team for their quick responses, technical expertise, and assistance with issues or customizations.

March 19, 2024

We LOVE UpCart! Everything looks super clean and completely on brand. The free shipping bar and the cart upsells have raised our AOV with very little work on our end. Cameron was a huge help to customize options! Definitely recommend UpCart!

Arrow Twenty Two
United States
4 months using the app
March 22, 2024

Cameron from Upcart was extremely helpful and fast at helping us with some customizations that should lead to a much better customer experience and much higher AOV! This app is awesome for offering multiple relevant items to the customer before they hit checkout!

WR Performance Products
About 1 year using the app
March 1, 2024

Very competent customer service, especially Jordan who helps you to personalize your basket as you wish in such a short time. thank you. it's thanks to people like him who give everything to help you that makes me happy.

United Kingdom
3 months using the app
March 31, 2024

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

UGG Since 1974
6 months using the app
March 17, 2024

UpCart dev team is on point for anything you need. App is definitely worth getting. Everything works seamlessly and functions with many other different apps. So far it has greatly positively impacted our sales and we haven't even got into the upsells templates they offer. Try it and see for yourself

24 days using the app
January 30, 2024

I love the free shipping calculator, the ability for customers to review after they add something in the dropdown, the add-ons (I use for gift wrap) and the product recommendations! The customers service is quick and awesome! Thanks!

Hidden Intimates
United States
Over 1 year using the app
April 13, 2024

The best way to keep customers interested while they are on your cart. Support team is excellent as well. 5 stars!

United States
2 months using the app
February 28, 2024

Like the app so far, smooth experience. Already seeing some traction. Very customisable. Cameron was super helpful on an intro call.

Would love to see the ability for customers to select their own 'product reward', rather than us selecting that for them.

Would also love some analytics on how stores perform when they include certain things like a timer, trust badges etc. vs. stores that don't. Would be useful.

Skins Golf
United Kingdom
6 days using the app
March 13, 2024

The look and feel of this app is top notch. I love the seamless integration and ability to match our brands color scheme.

When I've had issues with the app, their support has been great to work with and fixed the issues promptly. Would definitely recommend UpCart!

Heretic Moto
United States
3 months using the app
February 19, 2024

I am thrilled to share my experience working with Henry to solve an issue on my website. I was facing issues with my cart drawer, and Henry from tech team came to the rescue! He effortlessly implemented a piece of code that resolved the issue and made my cart drawer work perfectly.

What impressed me the most about Henry was not just his technical expertise, but also his friendly and polite demeanor. His professionalism and willingness to help made the entire process smooth and enjoyable.

Evana Care
United States
About 2 months using the app