Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

Reviews (655)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
    458
  • 8% of ratings are 4 stars
    50
  • 1% of ratings are 3 stars
    8
  • 1% of ratings are 2 stars
    6
  • 20% of ratings are 1 stars
    133
All reviews
Edited October 29, 2024

Terrible customer support.

AWB
FH004293565IN
FH004305609IN
FH004306255IN
FH004327578IN

these shipments has been delivered to the customers via India post. I checked with customers and India post official tracking site.

Have raised multiple tickets, still didn't get any proper solution. I'm tired of it. Pathetic service.

29/10/2024 Update: Still didn't get any proper response from their side. I still didn't get the COD remittance.

KJ shopy
India
6 months using the app
Shiprocket - Shipping in India replied November 14, 2024

Dear Seller! We understand how frustrating this situation must be for you. As we discussed on the call, the shipments have been updated as delivered and you will receive the COD remittance for these shipments as soon as the COD remittance is processed by the courier (India Post) to us. Thanks for your patience. ~ Team Shiprocket